Customer Success & Field Impact: Own LoB deal cycles, renewals, enablement, and executive engagement. Elevate customer discussions to prioritize investment and drive measurable outcomes.

Relationship Building & Governance: Drive C-suite engagements and Buying Center Alignment by fostering long-term high-value relationships and convert executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders focused on solution adoption, innovation, risks and opportunities.

Ecosystem & Partner Engagement: Own relationships with strategic consulting partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.

Collaboration & Orchestration: Align closely with Sales, Product, and Marketing to ensure SAL impact is fully integrated into the go-to-market engine with tailored GTM approach. Drive joint accountability and coordination across internal stakeholders for maximum market impact.

Competitive & Industry Expertise: Maintain deep technical and functional knowledge across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.

Qualifications & Competencies

• Bachelor’s degree in Business, Marketing, Information Technology, or related field.
• Management consulting type profile with 10-15 Years Industry or Practitioner experience; Executive relationship building skills with proven C-suite influence.  
• B2B enterprise experience with multi-stakeholder SaaS cycles, plus top-tier consulting and deep industry expertise.
• Proven experience in account management, solution sales, or customer success roles.
• Strong understanding of solution sales, customer value realization, and account planning methodologies; Expansion selling track record (account growth).
• Deep SAP and domain expertise, with strong understanding of AI and innovation trends.
• Maps value levers and tell a quantified ROI storytelling and compelling business case creation
• Strategic thinking, business acumen, relationship building and client advocacy skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work collaboratively in a matrixed environment and influence without direct authority.
• Analytical mindset with a focus on problem-solving and continuous improvement.
• 12 plus years’ experience in a quota carrying role 
• 4 plus years’ domain experience in applicable sub solution area domain either from related industry or consulting

Why This Role Matters

The SAL is pivotal in shaping SAP’s market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.