Location：Bejing or Shanghai  Core Tasks include: <ul><li>Evaluation of innovative industry- and technology- trends and development of corresponding industry process- and solution-maps. Support for internal strategic portfolio planning.</li><li>Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes. </li><li>Identification of enterprise services. Proposal of software-decisions (SAP-/Non-SAP-products) within the customer Process-, Application- and IT-landscape based on BPP.</li><li>Mapping of business process to enterprise IT-architecture.</li><li>Define requirements for individual development or integration needs.</li><li>Performance of reviews (process oriented and  relation to IT-mapping).</li><li>Define  corresponding  organizational structure.</li><li>Map and validate performance indicators (designed by Transf. Manager).</li><li>Implementation of designed processes.</li></ul> Accountability<ul><li>responsible for delivery of assigned tasks</li><li>directed in several aspects of their work</li><li>more straightforward tasks are accomplished without assistance</li><li>provides administrative technical support</li></ul>Complexity<ul><li>resolves issues with limited complexity within general work direction and clearly defined framework of departmental / functional guidelines and practices</li></ul>Experience<ul><li>general proficiency with tools and procedures required to accomplish the job</li></ul>Communication<ul><li>develops collaborative work relationships within own team and within limited scope cross-functional</li><li>communicates within works assignment clearly, in a way that others can understand</li><li>communicates relevant messages in a timely manner and with constructive feedback within the team</li></ul> Key Responsibilities &amp; Tasks As Global CoE organization we focus on SAPs top customers under the umbrella of Premium Engagement contracts (like Select, MaxAttention, Active Attention, Value Assurance, …). The key objective is to establish and manage long-term engagement relations between the customer and SAP along all LACE phases. We are achieving this through a pro-active and holistic engagement approach specific for premium delivery. The engagement approach makes sure that we address the specifics of each LACE phase to identify innovation potential, plan the solution design+transformation, provide advisory and safeguard the execution+operation. By doing so, we increase the customer lifetime value, improve the customer satisfaction, foster the successful adoption of SAP Solutions and protect the SAP Brand. Key Responsibilities &amp; Tasks The CoE Associate is the entry in CoE delivery. Key focus in this role is to build technical and application knowledge in a specific area and to familiarize with our delivery methodologies. With this knowledge the CoE Associate acts as part of a delivery or development team. The CoE Associate… • Familiarizes with our portfolio and support Virtual Project Room, Front office and Solutioning in the positioning of standard services in the area of expertise • Executes defined tasks in the team related to a single technical component or business process step and contribute to the overall value generated by the delivery team • Analyzes standard issues with limited complexity within general work direction and clearly defined framework of departmental / functional guidelines and practices • Collects customer feedback and communicates to relevant teams to improve service procedure and SAP products • Supports the resolution of critical customer situations, production downs and escalations Job Tasks and RolesThe CoE Associate contributes with the following tasks to the key responsibilities: Delivering engagements: • Delivers the assigned tasks with the support of the team • Actively seeks for direction for complex/new aspects of their work • Delivers as team member in defined LACE phases covering technical or functional topics • Analyzes functional, technology and operational risks and execute necessary mitigation steps with limited complexity related to a technical component or business process step • Learns to optimize single business processes steps • Starts to contribute to the realization of prototypes using latest technologies • Learns to analyze integration topics like user integration, system integration and process integration and ensure data consistency, performance, and exception management • Executes specific best practices and can utilize expert tools in delivery • Learns to deliver services as functional/technical expert Fulfilling back-office functions: • Provides administrative or support functions within the virtual project room • Learns to explain portfolio and services to customer, sales and solutioning • Scopes standard service requests related to the area of expertise • Starts to work as technical or functional support and participates in weekend support activities • Delivers standard root cause analysis using tools and works out solution proposals Improving SAP capabilities: • Contributes to internal service development projects • Contributes to trainings, specifications, and documentation creation • Reports errors to development organizations • Participates in development projects executed in collaboration with other team members • Understands and develops assigned request from projects EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES <ul><li>0-3 years’ working experience in a professional setting, with SAP applications experience would be a plus</li><li>Bachelor’s degree or above with major in Computer Science, Software Engineering, Information Technology or related disciplines; with business application knowledge or experience in such as finance and logistics would be a plus</li><li>Excellent communication skills in English, with German language skills would be a plus</li><li>Have a global mindset with the flexibility to work abroad, able to thrive in a complex and constantly changing environment</li><li align="left">Team player with ability to work independently and take ownership of assigned tasks</li><li align="left">Resourceful self-starters with strong interpersonal skills who are eager learners</li><li align="left">Openness towards new emerging technologies with a 'Can Do' attitude</li><li align="left">Customer-centric individuals who enjoy helping others to achieve their objectives and outcomes</li><li align="left">Willing to take domestica and international travel (expected commitment 30%-70%)</li></ul>

Business Processes Associate Consultant - Bejing or Shanghai

About the SAP Internship Experience Program: The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ol style="font-family:72.0;font-size:10.5pt;font-style:normal;font-weight:normal" type="1"><li style="vertical-align:middle;color:#333333">Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li style="vertical-align:middle;color:#333333">Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li style="vertical-align:middle;color:#333333">Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol>  What you'll do:  <ul type="disc"><li style="vertical-align:middle;color:#333333">Engage with the latest BTP and Generative AI technologies, applying them to solve real-world business challenges</li><li style="vertical-align:middle;color:#333333">Collaborate globally with cross-functional teams to design, prototype, and test innovative solutions within the BTP ecosystem.</li><li style="vertical-align:middle;color:#333333">Participate in ideation sessions and contribute to planning of new technology implementations.</li></ul>    What you bring: We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.  <ul type="disc"><li style="vertical-align:middle;color:#333333">Currently pursuing a master’s degree in computer science or a related field; knowledge and experience in Generative AI, machine learning, or data analytics would be advantageous.</li><li style="vertical-align:middle;color:#333333">Familiarity with mainstream programming languages, such as Python, TypeScript/JavaScript, or Java.</li><li style="vertical-align:middle;color:#333333">Structured and self-organized working style with strong attention to detail and a commitment to quality.</li><li style="vertical-align:middle;color:#333333">Team player who feels comfortable working in an international atmosphere.</li><li style="vertical-align:middle;color:#333333">Curious, goal-oriented individual who is hands-on and ready to thrive in an agile environment, tackling short-cycle projects with academic partners and internal project stakeholders.</li><li style="vertical-align:middle;color:#333333">Strong communication skills in English.</li><li style="vertical-align:middle;color:#333333">Can work for 3-4 days a week for at least 6 months on site </li></ul>   Meet your team:  SAP CTO Research &amp; Innovation is researching and prototyping emerging technologies in enterprise software to accelerate innovation within SAP existing solutions, as well as deliver new innovative services beyond existing products. We shape the next generation of enterprise software by exploring new technologies with customers, partners, startups and academia, applying new technology via beta services to test adoption, and scaling innovative capabilities across SAP product portfolio. We are looking for Generative AI Intern Developer for the SAP CTO Office Research &amp; Innovation Shanghai team in China. Join us as an intern, and you'll have the platform to innovate, influence, and be at the heart of where cutting-edge technology meets enterprise success.   #SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - Generative AI Developer - Shanghai

About the SAP Internship Experience Program: The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ol style="font-family:72.0;font-size:10.5pt;font-style:normal;font-weight:normal" type="1"><li style="vertical-align:middle;color:#333333">Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li style="vertical-align:middle;color:#333333">Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li style="vertical-align:middle;color:#333333">Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol>  What you'll do:  <ul type="disc"><li style="vertical-align:middle;color:#333333">Unique opportunity to develop delivery automation platform for SAP HANA and HANA Cloud releases</li><li style="vertical-align:middle;color:#333333">In-depth understanding of enterprise Cloud product delivery process from planning to version management</li><li style="vertical-align:middle;color:#333333">Closely collaboration with global teams located in Germany and South Korea</li></ul>  What you bring: We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.  <ul type="disc"><li style="vertical-align:middle;color:#333333">Master degree in computer science or equivalent</li><li style="vertical-align:middle;color:#333333">Familiar with Python</li><li style="vertical-align:middle;color:#333333">Strong problem solving and analytical ability</li><li style="vertical-align:middle;color:#333333">Speak and write in English</li><li style="vertical-align:middle;color:#333333">Experience with continuous integration/continuous delivery concepts and tools e.g. Git, Gerrit is a plus</li><li style="vertical-align:middle;color:#333333">Can work for 5 days a week for 3 months on site</li></ul> Meet your team:  The mission of the SAP HANA Delivery team is “Deliver SAP HANA &amp; HANA Cloud to stakeholders in quality and time“.We plan releases, assure source code quality and ultimately transform the content of the SAP HANA and HANA Cloud source code repository into releases. We’re working to fully automation in our release engineering process through the development of our new delivery platform “Delivery Robot“. We are looking for candidates with software development skills to join our HANA Delivery team in Xian, China. #SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern -  Delivery Automation Developer - Xi'an

SAP HANA Cloud Database is a global leader in high-performance mission-critical enterprise database systems and keeps growing as a core platform for enterprise data management and analytics. HANA Database Kernel Team is one of the core and privileged teams for SAP HANA Cloud Database development, covering a wide spectrum of technology components. It includes the core data integration features such as federation and replication, database migration service and cloud data export/import, workload management, client/server session management, metadata management, connectivity, elastic compute scaling, and even more. The team has contributed to the success of SAP HANA Cloud Database significantly with new innovations (holding more than 100 registered or filed patents) and feature delivery in quality.We are seeking a talented and highly motivated software developer to join our team. As a member of our team, you will have the chance to collaborate with a talented group of professionals and contribute to the development of innovative solutions. In this role, you will have the opportunity to work with cutting-edge technologies and play a crucial part in building a scalable and high-performing system that seamlessly integrates large-scale data into SAP HANA Cloud Database. Your primary focus will be on processing files stored in cloud object stores. If you are a passionate and ambitious software developer, join our team and be part of an exciting journey towards technological excellence.We are looking for a talented and motivated software developer to join our team. In this role, you will collaborate with a skilled group of professionals, contributing to the creation of innovative solutions. You will have the opportunity to work with cutting-edge technologies and play a vital role in developing a scalable, high-performance system. Your focus will be on integrating large-scale data into the SAP HANA Cloud Database, particularly through data virtualization, which allows for federated query execution across a variety of data sources, including both SAP and non-SAP systems. If you are a driven and passionate software developer seeking to be part of an exciting journey toward technological excellence, we invite you to apply and become an integral part of our team. Expectation and Tasks:As a senior developer, you will work within a cross-location team. Your anticipated responsibilities are as follows:· Contribute to technological innovation with HANA Cloud by developing new features· Ensure quality releases by writing unit tests and end-to-end integration tests for the developed items.· Collaborate with colleagues worldwide, including North America, Europe, and Asia regions· Conduct research on market-leading technologies to stay ahead in the industry· Contribute to the company’s Business AI strategy  Educations and Qualifications / Skills and CompetenciesAs we hire various types of contributors, we are open for talents who have solid background on computer engineering and who are passionate to learn, grow fast, work professionally, and pursue real problem-solving with teamwork. Basic Qualifications:· B.S./M.S. in Computer Science or related field and 5+ years of experience in industry· Proficiency in one or more programming languages (C++ is preferred)· Proficiency in spoken and written English· Responsibility, integrity, and teamwork· Creative thinking, willingness and ability to learn quickly new concepts and technologies· SAP How-We-Work principles: (1) Build bridges, not silos; (2) Embrace differences; (3) Keep the promise; (4) Stay curious; (5) Tell it like it is Preferred Qualifications (Plus Factors)· MS or Ph.D. degree in computer science or related fields· Knowledge of modern database systems including SQL, query processing, and federated query processing· Good understanding of cloud-native software design architecture and security· Experience in development and deployment in cloud environments· Experience in leading projects or teams  #ICC25

Senior Developer for SAP HANA Cloud Database Federation

Team ProfileThe CoE Lead to Cash team assists SAP customers in optimizing their end-to-end customer engagement process, from initial lead generation to the final collection of cash. We support and advise our customers globally with SAP Best Practice to meet their business and IT requirements.  Responsibilities <ul><li>Gather and analyse functional requirements from discussion and workshops with end users </li><li>Provide recommendations on customer journey enhancement with digital transformation solutions </li><li>Analyse customer behaviour data and identify customer requirements </li><li>Work with developers to implement SD solutions </li><li>Support business development within the practice </li><li>Work with TQM/PM to deliver PE service remote or onsite, such as GLS, VTO, EOD, BPPO , TIC, and so on.</li></ul> Qualifications<ul><li>6 – 9years of Consulting experience in SAP SD. Take the SD module owner for at least 2 projects.</li><li>Multiple oversea SAP project experiences. </li><li>Ability to articulate technology concepts in a business understandable manner </li><li>Strong stakeholder management and interpersonal skills, with demonstrable experience of engaging at senior levels </li><li>Excellent presentation and report writing skills </li><li>Good learning capability and teamwork </li><li>Ability to travel to customer sites and other business-related travel, up to 50%</li><li>1-2 project experience with SAP VC.</li><li>Experience of SAP Conditional Contract is a plus</li></ul> Language<ul><li>Be able to communicate in English.</li><li>Japanese or Korean is a plus</li></ul> Education<ul><li>Bachelor degree or above in major of Computer science, Software engineering, or relevant discipline.</li></ul> Professional Training &amp; Certification <ul><li>SAP SD related certification.</li><li>PMP certification and /or other industry and project management certification is a plus.</li></ul>

Business Process Consultant_Lead to Cash/Sales and Distribution

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.                                                                       Three reasons to intern at SAP <ol style="margin-bottom:11.0px"><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. </li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> What you'll do:SAP Product Support makes sure that the core business processes of our customers run efficiently. We help our customers to reduce the total cost of ownership and maximize the return of their SAP cloud solution. A Cloud Support Engineer enables customers to implement and operate their SAP cloud solution efficiently by doing root-cause-analysis of product related issues and solving incoming customer problems.  As an intern, you will be supporting the Cloud Support Engineers as needed, focusing on SuccessFactors product, to eventually achieve excellent customer satisfaction and maximize SAP’s value at the customer. As such, you will need to have an open mind, be very flexible and drive ideas on how to best support Cloud Support Engineers to achieve the support service objectives. What you bring:We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES EDUCATION<ul><li>Second or Third year of Master Student candidates (enrolled full-time) </li><li>Can meet 4 days full time per week and can last for at least six months duration.</li><li>No specific requirements about major, in IT, engineering, science and other relevant disciplines are preferable.</li></ul> SKILLS<ul><li>Excellent interpersonal and communication skills in Chinese and English (oral/written).</li><li>Japanese is a big plus</li><li>Knowledge in JAVA, software engineering, business, Human Capacity Management will be a plus.</li></ul> WORK EXPERIENCE<ul><li>Not required</li><li>Previous internship or working experience on a customer facing position is a plus.</li></ul> QUALIFICATIONS<ul><li>Strong customer focus </li><li>Proactive in actions, and enjoy teamwork</li><li>Willing to learn new technologies</li><li>Self-motivated and goal achiever without close supervision</li><li>Able to handle multiple tasks in parallel </li><li>Energetic and innovative</li></ul> Meet your team:In our team, you will have the opportunity to learn SAP’s advanced product: SuccessFactors as well as other products; you will learn how to collaborate with other colleagues; meantime, the methodology about communication with customers. Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide! #SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - SAP Cloud Support Engineer Intern - Shanghai

Meet your teamThe SAP Enterprise Cloud Services (ECS) organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The portfolio is at the center of the SAP strategy to help customers on their journey to use SAP S/4HANA and become an Intelligent Enterprise.As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers.Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we are looking for people with diverse technical and customer engagement backgrounds to join our Centers of Expertise around the world. You will become part of a great team of smart technical and customer engagement professionals, where there are great opportunities for growth and there is tremendous potential for specialized development of your skills. What you'll doThe Customer Engagement Manager (CEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.The CEM oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, change management and renewal support for a range of customers. The CEM is also expected to maintain customer satisfaction through issue mitigation and escalation management, and helping customers maximize the value of their partnership with SAP. The CEM manages a variety of technical and engagement aspects during the various phases of a range of customer’s lifecycle. They will work in seamless collaboration with Project Leads (PL) and SAP Enterprise Cloud Services internal delivery teams for the committed scope of delivery  throughout the customer engagement lifecycle. This role also provides expert support in operations and facilitates the service lifecycle.Key tasks comprise the following:<ul type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Initiates digital  service kick off for customers</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ensures periodic service reviews to track the service quality across a range of customers</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to onboarding/transitioning customers to ECS</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Orchestrates  the overall service/project delivery according to planned scope, budget, and milestones</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports in de-escalations of critical customer situations</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Executes technical feasibility studies / solution reviews (if applicable)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to customer release and maintenance activities</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Executes and supports problem management and continuous improvement</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support customer satisfaction surveys</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Reviews SLA service credit cases</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports commercial change requests</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports in reviewing account status and analyzing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.</li></ul> What you bring<ul type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Engineering graduate with work experience as SAP technical consultant with customer facing role (consulting, IT support, IT services etc.)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must have exposure to SAP Basis ,SAP S/4 HANA , Azure/ AWS ( in context of SAP Green Field and Brown Field Customers)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Individual in this role is expected to deliver ‘Effective customer communication’ using digital mediums to achieve high customer satisfaction.Strong knowledge of IT Service Management, SAP Basis and SAP Application</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers  </li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good understanding of ECSs operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Cloud architecture and IT technical infrastructure know-how</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Technical and application expertise for different cloud solutions (min. HEC &amp; S/4HANA)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Understanding of escalation handling and procedures</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience in working with cross-cultural and cross-functional teams or individuals</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency in English(Written and verbal), proficiency in Korean or Japanese</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Full-time Graduation or Master's university with good academic background.</li></ul>

SAP Basis Consultant /Digital Customer Engagement Manager

<div id="tor__flistingLayout_readOnlyDiv"><div id="tor__flistingLayout_content">Meet your teamThe SAP Enterprise Cloud Services (ECS) organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The portfolio is at the center of the SAP strategy to help customers on their journey to use SAP S/4HANA and become an Intelligent Enterprise.As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers.Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we are looking for people with diverse technical and customer engagement backgrounds to join our Centers of Expertise around the world. You will become part of a great team of smart technical and customer engagement professionals, where there are great opportunities for growth and there is tremendous potential for specialized development of your skills. What you'll doThe Customer Engagement Manager (CEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.The CEM oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, change management and renewal support for a range of customers. The CEM is also expected to maintain customer satisfaction through issue mitigation and escalation management, and helping customers maximize the value of their partnership with SAP. The CEM manages a variety of technical and engagement aspects during the various phases of a range of customer’s lifecycle. They will work in seamless collaboration with Project Leads (PL) and SAP Enterprise Cloud Services internal delivery teams for the committed scope of delivery  throughout the customer engagement lifecycle. This role also provides expert support in operations and facilitates the service lifecycle.Key tasks comprise the following:<ul style="list-style-type:disc" type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Initiates digital  service kick off for customers</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ensures periodic service reviews to track the service quality across a range of customers</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to onboarding/transitioning customers to ECS</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Orchestrates  the overall service/project delivery according to planned scope, budget, and milestones</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports in de-escalations of critical customer situations</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Executes technical feasibility studies / solution reviews (if applicable)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to customer release and maintenance activities</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Executes and supports problem management and continuous improvement</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support customer satisfaction surveys</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Reviews SLA service credit cases</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports commercial change requests</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports in reviewing account status and analyzing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.</li></ul> What you bring<ul style="list-style-type:disc" type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Engineering graduate with work experience as SAP technical consultant with customer facing role (consulting, IT support, IT services etc.)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must have exposure to SAP Basis ,SAP S/4 HANA , Azure/ AWS ( in context of SAP Green Field and Brown Field Customers)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Individual in this role is expected to deliver ‘Effective customer communication’ using digital mediums to achieve high customer satisfaction.Strong knowledge of IT Service Management, SAP Basis and SAP Application</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers  </li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good understanding of ECSs operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Cloud architecture and IT technical infrastructure know-how</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Technical and application expertise for different cloud solutions (min. HEC &amp; S/4HANA)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Understanding of escalation handling and procedures</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience in working with cross-cultural and cross-functional teams or individuals</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency in English(Written and verbal), and proficincy in Korean or Japanese(Written and verbal)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Full-time Graduation or Master's university with good academic background.</li></ul></div></div><table width="100%"><tbody><tr><td style="height:36.0px"> </td></tr></tbody></table>

SAP Basis Consultant /Digital Customer Engagement Manager (Japanese or Korean)

The SAP Enterprise Cloud Services (ECS) organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The portfolio is at the center of the SAP strategy to help customers on their journey to use SAP S/4HANA and become an Intelligent Enterprise.As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers.Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we are looking for people with diverse technical and customer engagement backgrounds to join our Centers of Expertise around the world. You will become part of a great team of smart technical and customer engagement professionals, where there are great opportunities for growth and there is tremendous potential for specialized development of your skills. What you'll doThe Customer Engagement Manager (CEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.The CEM oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, change management and renewal support for a range of customers. The CEM is also expected to maintain customer satisfaction through issue mitigation and escalation management, and helping customers maximize the value of their partnership with SAP. The CEM manages a variety of technical and engagement aspects during the various phases of a range of customer’s lifecycle. They will work in seamless collaboration with Project Leads (PL) and SAP Enterprise Cloud Services internal delivery teams for the committed scope of delivery  throughout the customer engagement lifecycle. This role also provides expert support in operations and facilitates the service lifecycle.Key tasks comprise the following:<ul style="list-style-type:disc" type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Initiates digital  service kick off for customers</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ensures periodic service reviews to track the service quality across a range of customers</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to onboarding/transitioning customers to ECS</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Orchestrates  the overall service/project delivery according to planned scope, budget, and milestones</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports in de-escalations of critical customer situations</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Executes technical feasibility studies / solution reviews (if applicable)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to customer release and maintenance activities</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Executes and supports problem management and continuous improvement</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support customer satisfaction surveys</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Reviews SLA service credit cases</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports commercial change requests</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports in reviewing account status and analyzing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.</li></ul> What you bring<ul style="list-style-type:disc" type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Engineering graduate with work experience as SAP technical consultant with customer facing role (consulting, IT support, IT services etc.)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must have exposure to SAP Basis ,SAP S/4 HANA , Azure/ AWS ( in context of SAP Green Field and Brown Field Customers)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Individual in this role is expected to deliver ‘Effective customer communication’ using digital mediums to achieve high customer satisfaction.Strong knowledge of IT Service Management, SAP Basis and SAP Application</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers  </li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good understanding of ECSs operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Cloud architecture and IT technical infrastructure know-how</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Technical and application expertise for different cloud solutions (min. HEC &amp; S/4HANA)</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Understanding of escalation handling and procedures</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience in working with cross-cultural and cross-functional teams or individuals</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency in English(Written and verbal), Korean or Japanese is a plus</li><li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Full-time Graduation or Master's university with good academic background</li></ul>

What you’ll doAs Digital Enterprise Architect Consultant you are responsible for driving scalable enterprise transformation, enabling organizations to accelerate cloud adoption, optimize business value, and maximize automation. You support customers to translate their strategy into architecture and support them on their cloud transformation journey by leveraging SAP’s reference-based services that allow an outside-in perspective. Furthermore, you can expect to:<ul style="list-style-type:disc" type="disc"><li>Be at the forefront of modernizing enterprise transformation by leveraging digital tools</li><li>Support organizations to continuously innovate and adopt state-of-the-art technologies</li><li>Drive the adoption of AI-driven automation and SAP RISE integrated toolchain and methodologies</li><li>Join a dynamic ecosystem focused on digital customer engagement</li><li>Work in an innovative and growth-oriented business area</li><li>Benefit from a culture that encourages collaboration, continuous learning and growth mindsets</li></ul> What you bring<ul style="list-style-type:disc" type="disc"><li>Knowledge of cloud technology (SaaS, DaaS, PaaS) in business environments</li><li>Knowledge of project management methods (certification is an advantage) and the ability to plan, coordinate, and monitor initiatives, and problem-solving skills</li><li>Strong presentation skills as well as clear and effective communication and the ability to build and maintain relationships with various stakeholders and understand their expectations, technical and business requirements</li><li>Understanding of enterprise architecture methods as well as integration architectures is a plus</li><li>SAP product knowledge as well as SAP RISE, SAP BTP and Clean Core strategies is a plus</li><li>Proficiency in English</li></ul>

FICO/MM/SD/PP Consultant-English

Premium Hub - CoE Greater China Our Vision Our goal is to support every premium and enterprise support customer to lead them to success on their business transformation journey to the cloud. We use our solution, product, and technology expertise within an evolving service portfolio to prioritize the delivery of valued outcomes. Team in Greater China, across Shanghai, Beijing, Dalian, Shenzhen, Chengau, Guangzhou, Wuhan, XiAn, Hongkong and Taipei. Deliver Services to Customers Worldwide Including Greater China, South East Asia, Japan, South Korea, Europe North America, Australia etc. Our Values As trusted advisors to SAP's most strategic customers, we assume responsibility through unique expertise, unrivaled agility, and commitment to deliver high-value, focused services from enterprise architecture, planning &amp; design, and operation for all SAP products.  Responsibilities <ul><li>Understand and analyze the technical requirement for SAP system maintenance events.</li><li>Planning for SAP maintenance projects like S/4HANA system conversion, move to Hyperscaler, HANA migration, release upgrade, etc.</li><li>Execution of SAP maintenance projects as technical lead or technical consultant.</li><li>Execution of SAP maintenance projects with downtime minimization technology like doC (downtime-optimized conversion), ZDO (Zero Downtime Option), NZDT (Near-Zero Downtime Technology), etc.</li><li>Support customer-led or partner-led projects with planning, empowering or safeguarding services.</li><li>Support APJ and global customers (US, EMEA, LA, etc.).</li></ul> Qualifications<ul><li>Good understanding and experience with Operation Systems (Linux, AIX, etc.) and Databases (HANA, Oracle, DB2, etc.).</li><li>Experience with SAP Software Logistics tools is a plus, like SUM, DMO, SWPM, etc.</li><li>Experience with Hyperscaler is a plus, like AWS, Azure, GCP, Ali Cloud, etc.</li><li>Experience in SAP projects as technical lead is a plus.</li><li>Detail-oriented, excellent analytical skills and effective problem solving skills.</li><li>Strong and convincing personality for interaction with customers.</li><li>A real team player with initiative and 'can do' attitude who learns and adapts quickly in an international environment.</li><li>Being able to work under pressure, in critical situations and under tight deadlines.</li><li>Enjoying working in a diverse cultural environment; open minded and culturally sensitive.</li></ul> Language<ul><li>Be able to communicate in English.</li><li>Japanese or Korean is a plus</li></ul> Education<ul><li>Bachelor degree or above in major of Computer science, Software engineering, or relevant discipline.</li></ul> Professional Training &amp; Certification <ul><li>Any SAP related certification like S4HCON, HANATEC, TADM, TADM70 is a plus.</li><li>Any Hyperscaler certification like AWS, Azure, GCP, Ali Cloud is a plus.</li><li>PMP certification and /or other industry and project management certification is a plus.</li></ul>

Business Processes Consultant-FICO/MM/SD/PP

SAP SuccessFactors is the global provider of cloud-based Human Experience Management solutions. Our Human Capital Management (HCM) application suite integrates onboarding, social business and collaboration tools, a learning management system (LMS), performance management, recruiting software, applicant tracking software, succession planning, talent management, and people analytics to deliver business strategy alignment, team execution, and maximum people performance to organizations of all sizes across more than 60 industries. We are looking for a senior executive to build and lead a world class capability for SAP HCM across the Greater China market unit. This role will have direct responsibility for the Greater China market unit SAP HCM revenue target, which includes new bookings and renewals contribution to net bookings, and will focus on the implementation, adoption and overall success and satisfaction of our HCM customers in Greater China.  In addition, the successful candidate will drive continuous improvement of the HCM business and achieve profitability targets by driving adoption and implementation of standardized operating rhythm, services, methodologies and tools, importing his / her own knowledge and experience, knowledge of the market and personal network to develop and execute an effective long-term sales strategy and plan in the Market unit &amp; region. This Greater China specific role will report directly to the Head of SuccessFactors for Asia Pacific (APAC) and will have a dotted line to the Managing Director for Greater China. The role requires a best-in-class sales track record in selling software.  While SAP has a large install base this role should be considered a ‘high energy’ new business role, focused on generating net new, white space business.  The leader needs to create and implement a plan for the Market Unit that generates the required total cloud pipeline and high conversion in order to grow the business in accordance with budget expectations. The leader needs to work collaboratively with Solution Advisory, Customer Success and Industry focused teams to maximise revenue potential and minimise churn and renewal risk.  Key responsibilities<ol style="margin-bottom:11.0px"><li>Develop the Greater China HCM go to market strategy and operating plan.  Lead successful execution across the region.</li><li>Drive Greater China HCM revenue growth in the region including new bookings and renewals with an overall focus on net bookings. Demonstrate outstanding sales execution track record, ensuring SAP’s sales methodologies and common processes are in place and defining clear territory engagement guidelines.</li><li>Monitor and take necessary measures to ensure adequate pipelines of opportunities and demand generations for sustainable growth across the region.  Drive the integrated demand management program to achieve TCP and conversion targets</li><li>Utilize a disciplined approach for successful solution selling (Value Centric Sales Approach), establishing and maintaining accurate, timely and documented sales revenue forecasting procedures, providing required updates to SAP executive management.</li><li>Design industry and segment specific sales plays, leveraging content and material from the Global SAP HCM team and other sources.  Ensure there is a proper business case with clear and attractive Return on Investment (“ROI”) impact, on each proposal SAP presents.</li><li>Leverage internal sales enablement teams, as well as development and support organizations, involving them on the early stages of sales cycles to drive expected results.</li><li>Lead programs to ensure end-to-end customer coverage from initial signing to go-live to expansion and renewal.</li><li>Build a network of executive relationships across industry, community and business groups, and with key partners and customers, stay abreast of issues impacting business and sales, providing meaningful judicious advice to retain and grow the business through integrated solutions.</li><li>Develop the Ecosystem required to support and scale the SAP HCM business in Greater China, including resell, implementation, and acceleration of partner driven territories</li><li>Stay current and informed on all new campaigns, understanding their objectives and relevance, communicating to the Sales teams and ensuring all involved know the roles to play in making campaigns successful.</li><li>Support the development of  SAP HCM customer references and case studies</li><li>Lead and facilitate an adequate governance model that will leverage cross line of business efforts/Business Suite focus</li><li>Inspire and influence internal stakeholders, experts and other resources not under direct control, help remove obstacles to goal achievement. Influence product management and development teams to ensure product and localization requirements are being met for customers in the region.</li><li>Recruit, develop, train and motivate a group of high achieving A-players.  Drive competencies through aligned enablement and accreditation programs.</li><li>Drive each direct or dotted line team member to deliver on expected quarterly/annual sales objectives.</li><li>Facilitate alignment and effective communication within sales team and internal / external key partners / customers and promptly resolve any conflict to encourage harmonious and productive interaction.</li><li>Facilitate individual growth and development of Sales team, setting objectives, performance standards and priorities, coaching and acting as role model on sales approaches and account leadership.</li><li>Effectively manage remote resources, giving quality time and leveraging company’s resources.  Embrace Value University proposal and requirements, leveraging SAP’s available tools and supporting people training initiatives.</li></ol>  Success Criteria<ol style="margin-bottom:11.0px"><li>New bookings/Net Bookings (ACV) revenue budget attainment</li><li>revenue forecast predictability and linearity</li><li>Annualized Cloud revenue retention rate</li><li>Customer revenue growth</li><li>Total Cloud Pipeline, Conversion, R4Q and ADRM pipeline coverage</li><li>Customer Net Promoter score</li><li>Customer referencability</li><li>Count of Cloud customers </li></ol> Education and ExperienceThe ideal candidate must be an accomplished senior sales leader and GM, with sound reputation, gravitas, and consistent successful track record of achievement in a complex and culturally challenging region.  He or she needs to have a profound market understanding in judicious and consultative sales, with the ability and credibility to engage the client’s “C-Suite” and winning their trust and consequent business, coupled with demonstrated experience and expertise in crafting significant seven and eight figure software deals.  Local experience is required. Behavioural competencies    <ol style="margin-bottom:11.0px"><li>Strong coaching and mentoring mentality</li><li>Demonstrate Authenticity in leadership approach</li><li>A strong will to win and ability to inspire team and others to action</li><li>Strong intellectual capabilities to take business and judicious leadership.</li><li>Sound entrepreneurial attitude.</li><li>Extensive hands-on management experience in a multi-national environment.</li><li>Demonstrated ability to win others and to align with peers and colleagues across a large territory.</li><li>Is organizationally agile; can navigate a complex organization to reach a goal or objective.</li><li>Is culturally-savvy, has experience working across borders, deals easily with individuals from different cultures and backgrounds.</li><li>The success of the candidate is dependent on the ability to influence colleagues and peers.</li><li>Strong communications skills and charismatic personality are pre-requisites.</li><li>High potential to further grow and develop within the organization.</li></ol> Language requirement: Good command of both English and Chinese

Head of HCM GC

ROLE DESCRIPTION:The primary purpose of the Senior Solution Sales Executive is to achieve the overall revenue goal. To achieve this goal, the Senior Solution Sales Executive must create a complete territory business plan that generates at least 4x their quota in pipeline opportunity. The Senior Solution Sales Executive , Customer Experience solutions, is responsible for identifying and qualifying opportunities, developing, and driving strategy. The Senior Solution Sales Executive will develop an opportunity plan containing the value proposition for Customer Experience solutions to potential customers &amp; prospects in that territory. The Senior Solution Sales Executive is expected to be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team.EXPECTATIONS AND TASKS:<ul type="disc"><li>Works with the Sales Manager and team to develop and execute programs to drive pipeline &amp; close deals</li><li>Works with the Regional VAT to educate target accounts on the solution set and conducts account planning for strategic deals</li><li>Works to uncover and run sales cycle-based opportunities as directed by the Regional Sales Lead</li><li>Worked with VAT team on sales campaigns</li><li>Leads efforts to establish, develop, and expand market share and revenue attainment within named accounts</li><li>Attained various sales objectives related to securing new business opportunities with named customers</li><li>Develops sales best practices, securing repeatable and expansive opportunities across named accounts</li><li>The primary focus is on expanding the portfolio through the acquisition of new logos</li></ul>WORK EXPERIENCE:<ul type="disc"><li>5+ years of experience selling Customer Experience solutions</li><li>Proven track record in target achievement</li></ul>EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:<ul type="disc"><li>Bachelor’s degree in related fields (Business / Engineering or Technology)</li><li>Communication skills</li><li>Teamwork &amp; Collaboration</li><li>Presentation skills</li><li>Sales Product Solution Knowledge</li></ul>

Senior Solution Sales Executive -- CX

Key Areas of Responsibility and Tasks Within the Customer Renewals Center (CRC), our people and our culture are central to our success! Cloud Renewals Executives (CREs) demonstrate skills and knowledge in renewal strategy, deal architecture, customer negotiation and internal navigation of commercial and legal teams. We are seeking a proactive and customer-focused Cloud Renewal Executive to join our fast-growing Customer Renewal team. In this role, you will be responsible for supporting cloud subscription renewals while playing a critical role in educating and guiding customers on the adoption of the Master Cloud Customer Agreement (MCCA) as part of SAP’s contractual standardization strategy. This is an excellent entry point into the world of cloud renewals, offering exposure to commercial operations, customer relationship management, and contract lifecycle management within a global technology leader. Key Responsibilities: • Cloud Subscription Renewals<ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Support the end-to-end renewal cycle for a defined portfolio of small to mid-sized accounts, ensuring timely closure of in-quarter and out-of-quarter renewal opportunities.</li></ul>• Customer Engagement<ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Act as a trusted advisor to customers by initiating renewal conversations early, addressing queries, and aligning renewal terms to customer needs and usage patterns.</li></ul>• Contract Standardization – MCCA Adoption<ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Introduce and promote the benefits of the Master Cloud Customer Agreement (MCCA) during renewal discussions to support SAP’s contractual standardization efforts.</li></ul><ul style="list-style-type:square;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 24.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Educate customers on the structure, value, and flexibility of the MCCA.</li><li style="margin:0.0cm 0.0cm 0.0cm 24.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Collaborate with internal teams (Legal, Sales, and Commercial Operations) to address customer concerns or exceptions related to the MCCA.</li><li style="margin:0.0cm 0.0cm 0.0cm 24.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Track and report MCCA adoption progress across your assigned accounts.</li></ul> • Commercial Alignment<ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Work closely with Account Executives, Customer Success Managers, and Solution Teams to ensure the renewal proposal aligns with customer outcomes and consumption plans.</li></ul>• Deal Governance &amp; CRM Hygiene<ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Ensure accurate tracking of opportunities, deal progression, and closure milestones in SAP systems (e.g., CRM tools).</li></ul><ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Support forecasting accuracy through timely updates and compliance with internal policies.</li></ul>• Continuous Learning<ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Stay up to date on SAP’s cloud portfolio, licensing policies, and renewal best practices through structured onboarding and ongoing enablement programs.</li></ul> Qualifications &amp; Experience • 1–2 years of experience in a customer-facing, account management or commercial-related role preferred.• Prior experience in the software or cloud industry is a plus but not mandatory.• Bachelor’s degree in Business Administration, Analytics, Marketing or a related field.• Strong communication and interpersonal skills to simplify complex topics.• Basic understanding of subscription models and cloud technology.• Familiarity with SaaS business models and basic commercial concepts is a plus.• High attention to detail and organizational skills.• Highly organised with attention to details, and ability to validate data accurately.• Proficient in MS Office; familiarity with CRM tools (e.g. Harmony Quote, Gainsights etc.) is an advantage.• A customer-centric approach with a proactive problem-solving mindset.• Ability to work in a fast-paced, collaborative environment.• Team player with a growth mindset, curiosity and willingness to learn.• Language proficiency: English and Chinese, Japanese and Korean (added advantage). Key Performance Indicators (KPIs) • Accuracy of over-consumption validations.• Churn rate• Renewal Rate (%)• Upsell and cross-sell opportunities identified and closed.• Accuracy of renewal forecastsWhat We Offer• A dynamic, international environment with career growth opportunities.• A supportive and collaborative work environment• Opportunities for professional and growth within SAP• Exposure to leading cloud technologist and customer success strategies. This role is ideal for individuals looking to kickstart their career in cloud subscription management while making a tangible impact on customer success and retention.

Customer Renewal Executive(MCCA) (双语）

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ol><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> What you'll do:You will work in the Global Technology Legal Compliance team (GTLC) DevOps unit. Prior legal compliance knowledge and cloud DevOps experience are not required but nice-to-have for this position. You are a self-starter, quick learner, and strong problem solver and enjoy working in a dynamic environment to support our DevOps operation. You will work with other seasoned DevOps engineers to analyze, trouble-shoot, and support various production components in our automation landscape. What you bring:We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Qualifications<ul><li>Currently enrolled full-time in a Bachelor’s or Master’s degree program in Computer Science, Computer Engineering, or equivalent.</li><li>Have one prior internship work term in software development, testing or infrastructure support.</li><li>Can commit to 6 months internship and 3 or more workdays per week, 5 days preferred.</li><li>Strong interest in DevOps. Prior experience in DevOps is a plus but not required.</li><li>Self-motivated and striving for excellence.</li><li>Good verbal and written communication skills in English.</li><li>Strong critical thinking and problem-solving skills</li></ul> Required skills<ul type="disc"><li>Hands-on experience in Linux/Unix environment and Git/Github.</li><li>Being able to program and debug in at least one of Groovy, Bash, and Python.</li><li>General understanding of software build process.</li><li>Familiar with web development and relational/no-SQL databases.</li></ul> Nice to have but not required<ul><li>Knowledge of CI/CD systems, i.e. K8S, Docker, Jenkins, Prometheus, Artifactory, etc.</li><li>Knowledge of Maven, Gradle, npm, etc.</li><li>Knowledge of GCP, Azure, OpenShift/OpenStack, CloudFoundry, etc.</li></ul> Meet your team:The Global Technology Legal Compliance team (GTLC) ensures SAP technology and products comply with license and obligation requirements from intellectual property laws and regulations perspectives. The team implements and manages a set of automation solutions to support process automation for legal compliances and services catering to the development community and stakeholders in SAP and our customers.  Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide!#SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - GTLC - DevOps Support Engineer Intern - Shanghai

Key Responsibilities &amp; Task•    Provide inbound and outbound (phone, email, web form, chat, community) application/ functional support and resolution to customers (external and internal) while presenting the company in a positive and fair manner with timely updates and knowledgeable answers•    Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments•    Support customers with functional questions displaying exceptional customer service, knowledge and oral/ written communication skills•    Obtain detailed and accurate information relating to the business impact of customer's technical issues utilizing effective questioning techniques•    Seek out opportunities to add value to customers during all interactions•    Diagnosing and anticipating current and future customer learning needs and provide assistance with both. Skill set required•    Customer focused.•    Excellent communication skills.•    Capable of following specific instructions in order to assist our customers.•    Open to work with colleagues across the globe.•    Multitasking•    Collaborative and team player.  Experience &amp; Education Requirement•    5+ years of Experience in Customer Service•    Language: -    Fluent Japanese &amp; English

End User Support Associate - Japanese Speaking

Location：Dalian Responsibilities: 1. Provide design and implementation review for SAP Commerce projects. 2. Participate in the design and implementation of SAP Commerce projects, build high-quality codes, and ensure their testability. 3. Conduct software testing to ensure product quality, locate and fix issues within. 4. Use Java and Spring framework to develop new features and services. 5. Communicate effectively with global customers and team members.   Requirements:  1. 1-3 years of experience working on Java development. 2. Familiar with Spring, Spring Boot, and other common Java frameworks. 3. Familiar with languages such as Java and Groovy. 4. Basic knowledge of SQL and relational databases. 5. Familiar with SAP Commerce or other e-commerce platform development and their core modules, such as product management, order management, etc. 6. Proficient in using English for communication and writing. 7. UI development experience is a plus. 8. ERP SD background is a plus 9. Self-motivated, good at problem-solving and able to work under pressure. 10. Good learning and communication skills.

Business Processes Associate Consultant - Java

<h3> </h3>Meet your teamWe are committed to deliver secure and compliant products and services to our customers worldwide. With that in mind, we are enhancing our Global Security team, to keep proactively monitoring and addressing security risks and requirements from country/regional cybersecurity regulations, to build and lead our world-class security and compliance features, technology and operations, to empower our customer’s business and transformation with security and transparency.We are looking for the best talent to join in our team, while bringing purpose and achievement to his/her life and work. The best team you are waiting for is here!What you will do<ul><li>The role works closely with local and global teams across all lines of business, including SAP security community</li><li>Be part of the China regulatory compliance program, fully involved in program and content discussion meetings and be able to communicate and collaborate with the right knowledge</li><li>Participate in regulatory security compliance projects across the company to enable secure and compliant products and services delivery</li></ul><ul type="disc"><li>Contribute your security expertise and / or regulatory knowledge to further the success of the compliance deliverables</li></ul><ul><li>Work closely with stakeholders to define project goals, objectives, resource needed, compliance methodology, expected deliverables, achievement and milestones</li></ul><ul><li>Establish and maintain strong relationships with key stakeholders and partners</li><li>Take on workstream responsibilities, delegating tasks and responsibilities to project team members based on their strengths, roles and project needs</li><li>Manage workstream activities throughout the execution in align with the project goals, monitor challenges and coordinate the solution and supporting resource needed</li><li>Regularly update stakeholders on progress, challenges, and key development</li><li>Ensure effective communication among all project members, keeping everyone aligned and informed</li><li>Supports security programs in China to grow security community and culture for secure innovation, secure development and secure product localization</li><li>Support customer regulatory security compliance queries and requests</li></ul>What you bring<ul><li>Bachelor's degree in Information Security, Computer Science, or related field required</li><li>3+ years of working experience in information security, like threat modeling, code security, web application security, cloud security, network security, security monitoring, incidents investigation and forensic, security compliance, AI security or related field</li><li>Knowledge with information security best practices and security frameworks / requirements e.g. NIST-CSF, ISO27001, CIS, etc.. CISSP, or CCSP, or CISM, CISA certificate preferred</li><li>Experience as a project manager in driving and coordinating in a multi-culture, cross-function and diverse environment，Project Management Professional (PMP) , experience in Agile project delivery, or other relevant certifications and experience are a plus </li><li>Conflict resolution and negotiation skills, solution orientation and to learn and adapt quickly, thinking out of the box mindset </li><li>Familiar with China Cybersecurity, Personal Information Protection, and Data Security laws and National Security Standards is a plus. Familiarity with AI regulations also a benefit. </li><li>Proven team player </li><li>Good communication skill and fluent in English</li></ul>

Cybersecurity and Regulatory Compliance Specialist

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ol><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> What you'll do:<ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">The business is Treasury and Risk management in S4HANA Public Cloud.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">The application is helping corporates to manage treasury and risk management all over the world, such as debt and investment, Foreign Exchange, etc.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">You will help in the team: product developing and testing; automation testing; etc</li></ul> What you bring:We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.<ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Senior student in university and pursuing a degree in Computer Science, Software Engineering, Information Systems, or a related field</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Can work for 3+ days a week for at least 6 months or longer duration </li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Love coding</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Interested in developing software for corporate applications</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">High learning efficiency</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Can work flexibly and agilely</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Can work well in a team working and be able to communicate smoothly</li></ul> Meet your team:In the past 50 years, SAP has successfully served customers in more than 120 countries around the world, helping customers become leaders in their industry by solving complex business and IT challenges.The Public Cloud Engineering team is the core department of the SAP global R&amp;D team, dedicated to the innovation of solutions to meet the business needs of customers in the financial field. This global R&amp;D team works closely with customers and business partners to provide support for high-quality financial business processes and new business models.On February 9, 2015, SAP released S/4HANA, the most innovative solution since R/3. SAP is using the accumulated experience of more than 50 years to redefine the way in which enterprise-level application software creates value, combining the latest innovations (SAP HANA platform, SAP Fiori UX, etc.) to help customers cope with the complex challenges of their industry.We are working for S4HANA Public Cloud. We are focus on everyone’s career development. We are working in the frontier of the business and developing methods. Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide#SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - S4HANA Public Cloud - QA Intern - Shanghai

Expected Travel: 30 - 70%Career Status: ProfessionalLocation:  Shanghai/Beijing/Dalian TASKS<ul><li>Drive the topic development of ALM-CCM, with best knowledge of the topic, forecast the delivery focus and develop the localization service package as per demand.</li><li>Deliver SAP custom code management in PE services &amp; PS projects with proper scoping in advance, which includes:<ul style="list-style-type:disc"><li>Configure and setup CCM tools in customer solution manager and managed systems.</li><li>Perform quality governance for the custom code development project.</li><li>Analysing custom code issues and tracing the root cause of a failure or problem; provide recommendation for improvement.</li><li>Staying abreast of the latest custom code development technology and acting as coach for both internal and external peer.</li><li>Support customer for classic ABAP development, as well as S/4 HANA development, and S/4 HANA cloud development, BTP extension.</li><li>Training customer’s in house developers or 3rd party developers development skills and ABAP statements optimization recommendations.</li></ul></li><li>Communication with global customers, as well as front-office for demands generation. </li></ul> SKILLS AND COMPETENCIES<ul><li>Strong analytical skills.</li><li>Solid experience with ABAP development is a must, JAVA will be a plus.</li><li>Familiar with development quality assurance process.</li><li>Familiar with ALM or Run SAP methodology and have hands on experience in one of the topic.</li><li>Knowledge in SAP applications will be a plus.</li><li>Excellent work ethic, personality and tenacious attitude.</li><li>Be self-empowered, take ownership of, and responsibility for your work; collaborate and communicate effectively with team members and other teams.</li><li>Be able to work under pressure, in critical situations and under tight deadlines.</li></ul> Language<ul><li>English is mandatory.</li><li>Japanese or Korean is a plus.</li></ul> Education<ul style="margin-top:8.0px"><li>Bachelor degree or above in major of Computer science, Software engineering, and IT related.</li></ul> Professional Training &amp; Certification<ul><li>Any SAP ABAP certificate like HANA associate certificate, ABAP associate/professional certificate is a plus.</li><li>PMP certification and /or other industry and project management certification is a plus.</li></ul>

MM/FICO/SD/EWM/PP/PS Consultant

Duties and ResponsibilitiesPractice Development· The On-Demand Technical Implementation Lead will assist with most aspects of an Ariba OnDemand implementation including (but not limited to): solutions design, business rule development, user interface configuration and customization, external system integration, technical / end-user training and project management.· The On-Demand Technical Implementation Lead will assist the customer with data extraction from their existing systems, ensuring adherence to data specifications, and resulting in successful integration with· Ariba OnDemand Solutions.· Act as a liaison between the customer and various groups within Ariba such as Technical Support,· Sales, Engineering, and Solutions Marketin Customer Focus· The On-Demand Technical Implementation Lead, together with other OnDemand Implementation team members, is responsible for customer satisfaction during the successful deployment of solutions.· Maintains regular communications with Customer representatives during implementation to keep them appraised of current project status Ariba Solution Expertise· Is conversant in features, functionality and applicability of the following Ariba OnDemand Solutions:· Procure to Pay, Invoice Pro, Travel and Expense, Procurement Content and Services Procurement.· Build solution, customer, and industry knowledge by leveraging the appropriate resources (internally at· Ariba and externally at the customer) Teamwork· Works with internal and external resources to optimize customer impact.· Executes with minimal guidance and shows strong initiative.· Maintains regular communications with the Project Manager· Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g. customer delay in extracting data)· Displays proactive communication (i.e, face-to-face meetings and phone calls are more frequent than emails) Basic Minimum Qualifications· Bachelor’s Degree· 3 years professional experience· English Speaking Capabilities· Fluent in Chinese language (Japanese would be added advantage)· *Ability to travel on a minimal basis Preferred Qualifications· Management degree or Master’s degree in a technical educatio Preferred Experience· 5 years professional experience (technical consulting or custom development)· Experience with systems implementation process/methodology· Experience implementing or supporting an on-demand solution· Experience implementing or supporting an ERP system (Oracle, SAP, and PeopleSoft)· Project management experience· Experience providing software demos/training· Experience communicating/presenting remotely (via WebEx as an example)· Experience deploying systems based on object oriented platforms· Experience working with Ariba products (Ex: Ariba Buyer)· Proven ability to manage multiple projects simultaneously Preferred Knowledge· Technical Education Background (IT, Engineering Degree, Physical Sciences)· Understanding of procurement or Accounts Payable· Understanding of systems implementation process· XML – ability to read, define and map XML documents· SQL – ability to create queries in SQL· MS Suite – ability to communicate effectively with Excel, Word, PPT, Visio· UNIX – some background/exposure· Web services - some background/exposure· Authentication protocols (SAML, IIS)· Object oriented programming (Java, Javascript, shell script)

On-Demand Technical Implementation Lead

<div id="tor_wf_sect_0_flistingLayout_readOnlyDiv"><div id="tor_wf_sect_0_flistingLayout_content"> Key Areas of Responsibility and TasksWithin the Customer Renewals Center (CRC), our people and our culture are central to our success! Cloud Renewals Executives (CREs) demonstrate skills and knowledge in renewal strategy, deal architecture, customer negotiation and internal navigation of commercial and legal teams.We are seeking a proactive and customer-focused Cloud Renewal Executive to join our fast-growing Customer Renewal team. In this role, you will be responsible for supporting cloud subscription renewals while playing a critical role in educating and guiding customers on the adoption of the Master Cloud Customer Agreement (MCCA) as part of SAP’s contractual standardization strategy.This is an excellent entry point into the world of cloud renewals, offering exposure to commercial operations, customer relationship management, and contract lifecycle management within a global technology leader.Key Responsibilities:• Cloud Subscription Renewals<ul style="list-style-type:circle"><li>Support the end-to-end renewal cycle for a defined portfolio of small to mid-sized accounts, ensuring timely closure of in-quarter and out-of-quarter renewal opportunities.</li></ul>• Customer Engagement<ul style="list-style-type:circle"><li>Act as a trusted advisor to customers by initiating renewal conversations early, addressing queries, and aligning renewal terms to customer needs and usage patterns.</li></ul>• Contract Standardization – MCCA Adoption<ul style="list-style-type:circle"><li>Introduce and promote the benefits of the Master Cloud Customer Agreement (MCCA) during renewal discussions to support SAP’s contractual standardization efforts.</li></ul><ul style="list-style-type:square"><li>Educate customers on the structure, value, and flexibility of the MCCA.</li><li>Collaborate with internal teams (Legal, Sales, and Commercial Operations) to address customer concerns or exceptions related to the MCCA.</li><li>Track and report MCCA adoption progress across your assigned accounts.</li></ul>• Commercial Alignment<ul style="list-style-type:circle"><li>Work closely with Account Executives, Customer Success Managers, and Solution Teams to ensure the renewal proposal aligns with customer outcomes and consumption plans.</li></ul>• Deal Governance &amp; CRM Hygiene<ul style="list-style-type:circle"><li>Ensure accurate tracking of opportunities, deal progression, and closure milestones in SAP systems (e.g., CRM tools).</li></ul><ul style="list-style-type:circle"><li>Support forecasting accuracy through timely updates and compliance with internal policies.</li></ul>• Continuous Learning<ul style="list-style-type:circle"><li>Stay up to date on SAP’s cloud portfolio, licensing policies, and renewal best practices through structured onboarding and ongoing enablement programs.</li></ul>Qualifications &amp; Experience• 1–2 years of experience in a customer-facing, account management or commercial-related role preferred.• Prior experience in the software or cloud industry is a plus but not mandatory.• Bachelor’s degree in Business Administration, Analytics, Marketing or a related field.• Strong communication and interpersonal skills to simplify complex topics.• Basic understanding of subscription models and cloud technology.• Familiarity with SaaS business models and basic commercial concepts is a plus.• High attention to detail and organizational skills.• Highly organised with attention to details, and ability to validate data accurately.• Proficient in MS Office; familiarity with CRM tools (e.g. Harmony Quote, Gainsights etc.) is an advantage.• A customer-centric approach with a proactive problem-solving mindset.• Ability to work in a fast-paced, collaborative environment.• Team player with a growth mindset, curiosity and willingness to learn.• Language proficiency: English and Chinese, Japanese and Korean (added advantage).Key Performance Indicators (KPIs)• Accuracy of over-consumption validations.• Churn rate• Renewal Rate (%)• Upsell and cross-sell opportunities identified and closed.• Accuracy of renewal forecastsWhat We Offer• A dynamic, international environment with career growth opportunities.• A supportive and collaborative work environment• Opportunities for professional and growth within SAP• Exposure to leading cloud technologist and customer success strategies.This role is ideal for individuals looking to kickstart their career in cloud subscription management while making a tangible impact on customer success and retention. </div></div>

Customer Renewal Executive(MCCA) - English + Korean

Customer Renewal Executive(MCCA) - English + Japanese

What you’ll doAs Digital Enterprise Architect Consultant you are responsible for driving scalable enterprise transformation, enabling organizations to accelerate cloud adoption, optimize business value, and maximize automation. You support customers to translate their strategy into architecture and support them on their cloud transformation journey by leveraging SAP’s reference-based services that allow an outside-in perspective. Furthermore, you can expect to:<ul type="disc"><li>Be at the forefront of modernizing enterprise transformation by leveraging digital tools</li><li>Support organizations to continuously innovate and adopt state-of-the-art technologies</li><li>Drive the adoption of AI-driven automation and SAP RISE integrated toolchain and methodologies</li><li>Join a dynamic ecosystem focused on digital customer engagement</li><li>Work in an innovative and growth-oriented business area</li><li>Benefit from a culture that encourages collaboration, continuous learning and growth mindsets</li></ul> What you bring<ul type="disc"><li>Knowledge of cloud technology (SaaS, DaaS, PaaS) in business environments</li><li>Knowledge of project management methods (certification is an advantage) and the ability to plan, coordinate, and monitor initiatives, and problem-solving skills</li><li>Strong presentation skills as well as clear and effective communication and the ability to build and maintain relationships with various stakeholders and understand their expectations, technical and business requirements</li><li>Understanding of enterprise architecture methods as well as integration architectures is a plus</li><li>SAP product knowledge as well as SAP RISE, SAP BTP and Clean Core strategies is a plus</li><li>Proficiency in English</li><li>Proficiency in Thai and/or Bahasa and/or Mandarin</li></ul>

Digital Enterprise Architect Consultant

LOCATIONShanghai or Dalian, China About the Team: SAP Enterprise Cloud Services accelerates and simplifies customers’ business transformation by running their SAP ERP Value stack with a world class level of availability, security &amp; resilience on their preferred cloud infrastructure including Hyperscalers, their own data center, and the SAP data center allowing them to turn into cost-effective intelligent enterprises. The SAP Enterprise Cloud Services portfolio - comprising private managed cloud deployment options for RISE with SAP and full SAP ERP value-adding SAP Cloud Application Services - empowers customers to run a modern, intelligent ERP system in the cloud. We offer customers a scalable and adaptable operating model, resilient best in class technology, and assured IT governance to ensure production availability across the application and infrastructure landscape. With our functional and technical services customers have the same level of control in a cloud environment as they may know from on-premise. Layering additional SAP Cloud Applications Services packages, customers can focus on innovation for the future with a focus on flexibility and simplification. Within ECS, the Customer Escalation Team is responsible for Critical Incident and Customer Management, as well as the proactive safeguarding of the strategic ECS accounts globally. The ECS Customer Escalation Team will focus on end-to-end customer satisfaction and retention and act as an official input channel to Delivery teams for the prioritization of continuous improvement initiatives. What You'll Do: The ECS De-Escalation Officer will act as De-Escalation Architect for Critical Incidents in close collaboration with the Mission Control Center which is part of Customer Solution Support &amp; Innovation under PE board area with a 24x7 coverage. The goal is to bring the customer’s core business processes up and running again as soon as possible. The ECS De-Escalation Officer also act as Critical Customer Manager responsible for Critical Customer situations, including the definition of Top Issues and Action Plans, coordinating across different Lines of Business (LoB’s) and reporting back to senior management stakeholders. Last but not least the ECS De-Escalation Officer will support projects and initiatives around continuous improvement topics for end-to-end customer experience in the Enterprise Cloud Services and act as an official input channel to Delivery teams on the same. EXPECTATIONS AND TASKS<ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Owns critical incident/situation (escalation level 2 = incident escalation/production down) and creates the overall Action Plan with input of the Cloud Major Incident Manager (MIM), Manager on Duty (MoD) &amp; experts from various areas of Delivery teams and Customer Solution Support focusing on Japan ECS customers.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support Critical Customer Management to de-escalate the situation by tracking the defined top issue and action plan, coordinating the internal and external communication, with potential remote/onsite activities focusing on Japan ECS customers.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Understand the pain points of regional (top) customers and translating them into improvement initiatives across our ECS delivery organization. E.g. quality improvement in daily stand-up call focusing on Japan.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborate with ECS team (CDM/TSM/PL/PC3 team,etc) to proactive review potential critical situation and support to create back to green plan.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support and executing strategic customer initiatives, by identifying and implementing pro-active safeguarding measures such as customer engagement reviews for our top accounts.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support other initiatives and service delivery on global level as well.</li></ul> What You Bring: Required skills<ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Business communication skill in Japanese with communication and presentation skills in English</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Business communication skill in Korean is a plus.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proven track record in managing client / customer engagements either in Sales / Pre-Sales, Consulting, Hosting or Customer Solution Support Environment</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Accustomed to working in an international / global virtual matrix organization</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to work across Board Areas, LoB and organizational boundaries</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Well-developed analytical and structuring skills</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Good technical understanding of IaaS offerings and architectural layers</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience in SAP either application or technical areas</li></ul> Preferred skills<ul><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Good understanding of SAP’s ReInvent strategy of Winning in the Cloud and Moving our Installed Base to the cloud, Perspective on current Cloud Hosting trends and their impact on business strategies</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Good understanding of SAP ECS and private Cloud Delivery.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Good understanding or have experience with SAP Customer De-Escalation and SAP Mission Critical Support processes.</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience with senior executive’s communication including customer C-level stakeholders during escalating situations</li><li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Knowledge of SAP supporting tools (minimum basic understanding)</li></ul> WORK EXPERIENCE3 – 7 years professional experience, out of which minimum 2 years in similar position #SAPECSCareers

ECS De-Escalation Specialist - Japanese, Dalian/Shanghai

Perspectives:&nbsp;The Vocational Training Program at SAP China offers a range of possibilities that allows you to continuously broaden your knowledge and pave the way for a successful career. This wide-ranging program of studies offers students an opportunity to develop themselves personally and professionally. Upon completion of your studies, you can consider employment in almost any area of the company. Many graduates of the program find their ideal job in the areas of development, solution support, information technology &amp; service.&nbsp;&nbsp;What you can expect:&nbsp;<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">SAP Internship contract</li><li style="vertical-align:middle;color:#1d2d3e">Business, Technical &amp; soft-skill trainings</li><li style="vertical-align:middle;color:#1d2d3e">Additional 1:1 mentoring&nbsp;&amp; coaching</li><li style="vertical-align:middle;color:#1d2d3e">Gain experience in the area of development, solution support, information technology&nbsp;&amp; service</li><li style="vertical-align:middle;color:#1d2d3e">Exchange internship abroad</li><li style="vertical-align:middle;color:#1d2d3e">Opportunity to join SAP after graduation</li><li style="vertical-align:middle;color:#1d2d3e">Competitive trainee salary</li><li style="vertical-align:middle;color:#1d2d3e">Various other benefits&nbsp;</li></ul>&nbsp;&nbsp;What is expected of you:<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Learning position oriented expertise &amp; business knowledge &amp; different technologies of SAP</li><li style="vertical-align:middle;color:#1d2d3e">Participating in different projects in a rotational way</li><li style="vertical-align:middle;color:#1d2d3e">Working in international teams</li><li style="vertical-align:middle;color:#1d2d3e">Progressing &amp; performing well at the university</li><li style="vertical-align:middle;color:#1d2d3e">Excel academically &amp; professionally</li></ul>&nbsp;&nbsp;Education/qualifications:&nbsp;We accept candidates with:&nbsp;<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Science or Engineering background</li><li style="vertical-align:middle;color:#1d2d3e">Bachelor/Master degree in Computer Science, Software Engineering or a related discipline is required</li><li style="vertical-align:middle;color:#1d2d3e">Full time student: who will be graduated in 2026(Is a Must)</li><li style="vertical-align:middle;color:#1d2d3e">Good communication skills, excellent logical analysis skills</li><li style="vertical-align:middle;color:#1d2d3e">Fluent in English, Japanese&nbsp;are required for some positions</li></ul>&nbsp;Responsibilities&nbsp;(include but are not limited to)&nbsp;Solution Support Engineer:&nbsp;<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Analyze and resolve customer Incidents by means of knowledge databases (SAP Notes service, solved incidents and documentation) and verification of software customizing entries and hardware parameters.</li><li style="vertical-align:middle;color:#1d2d3e">Analyze&nbsp;and resolve customer Incidents&nbsp;by means of knowledge databases&nbsp;(SAP Notes service, solve dentation) and verification of&nbsp;software&nbsp;customizing&nbsp;entries and hardware parameters.​</li><li style="vertical-align:middle;color:#1d2d3e">Report errors and identify possible resolution&nbsp;to development support​</li><li style="vertical-align:middle;color:#1d2d3e">Provide consulting&nbsp;for customers on procedural issues and queries​</li><li style="vertical-align:middle;color:#1d2d3e">Provide Mission Critical Support on weekend&nbsp;and evening shift as scheduled​</li><li style="vertical-align:middle;color:#1d2d3e">Share knowledge&nbsp;within a global team​</li><li style="vertical-align:middle;color:#1d2d3e">Create&nbsp;content for&nbsp;and maintain the technical knowledge databases​</li><li style="vertical-align:middle;color:#1d2d3e">Create check tools and&nbsp;workarounds&nbsp;for customers’ issues</li><li style="vertical-align:middle;color:#1d2d3e">Create&nbsp;supportability and analysis&nbsp;tools </li></ul>&nbsp;Development Consultant:&nbsp;<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Quick learning of development programs and development process.​</li><li style="vertical-align:middle;color:#1d2d3e">Quick learning of&nbsp;function module of S/4 HANA and other SAP&nbsp;products.​</li><li style="vertical-align:middle;color:#1d2d3e">Quick learning of&nbsp;HANA platform.&nbsp;​</li><li style="vertical-align:middle;color:#1d2d3e">Perform&nbsp;ABAP WRICEF development work&nbsp;in the project.​</li><li style="vertical-align:middle;color:#1d2d3e">Perform coding , testing, documentation, go live&nbsp;maintenance activities.​</li><li style="vertical-align:middle;color:#1d2d3e">Handle end to end project delivery independently.​</li><li style="vertical-align:middle;color:#1d2d3e">Perform&nbsp;analysis of any new requirements/change requests&nbsp;to the&nbsp;solution from a techno-functional standpoint.​</li><li style="vertical-align:middle;color:#1d2d3e">Understand the function specifications and work for technical&nbsp;specifications.​</li><li style="vertical-align:middle;color:#1d2d3e">Curiosity and fast learning&nbsp;of new technical components and concepts.​</li><li style="vertical-align:middle;color:#1d2d3e">Strong verbal and written&nbsp;communication skills&nbsp;​</li><li style="vertical-align:middle;color:#1d2d3e">Ability to interact with teams in other geographical locations.</li><li style="vertical-align:middle;color:#1d2d3e">Work closely with other customer development team&nbsp;members. SAP&nbsp;development teams , external partners , customer teams to ensure&nbsp;successful project completion</li></ul>&nbsp;&nbsp;Technical Service Management:&nbsp;Within the Enterprise Cloud Services (ECS),&nbsp;you will be the main point of contact for SAP's private cloud customers. On a regular basis, you will align with your customers, plan and steer the engagement together with your customer. You will be the customer’s ambassador in the Enterprise Cloud Services organization and help to drive our business in a dynamic, rapidly evolving environment:&nbsp;&nbsp;<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Daily screening of customer tickets to be on top of their on-going activities</li><li style="vertical-align:middle;color:#1d2d3e">Safeguard the service request execution to make sure requested change is performed on time and according to customer request</li><li style="vertical-align:middle;color:#1d2d3e">Coordinate between different teams during incident processing to achieve faster resolution</li><li style="vertical-align:middle;color:#1d2d3e">Generate customer facing RCA document and meet the defined timeline</li><li style="vertical-align:middle;color:#1d2d3e">Work together with the customer to get top issues/action items implemented timely</li><li style="vertical-align:middle;color:#1d2d3e">Regular review of EWA report and provide recommendation to the customer on the red/yellow rated items</li><li style="vertical-align:middle;color:#1d2d3e">Support with customer's service plan</li><li style="vertical-align:middle;color:#1d2d3e">Carry out regular capacity review</li><li style="vertical-align:middle;color:#1d2d3e">Answer customer's questions regarding ECS design, SR related topic and etc.</li><li style="vertical-align:middle;color:#1d2d3e">Support sales to delivery meeting for system build</li></ul>

Vocational Training Program Intern - 2026 Graduates Dalian (VT/STAR)

ABOUT THE TEAMSAP Enterprise Cloud Services accelerates and simplifies customers’ business transformation by running their SAP ERP Value stack with a world class level of availability, security &amp; resilience on their preferred cloud infrastructure including Hyperscalers, their own data center, and the SAP data center allowing them to turn into cost-effective intelligent enterprises. The SAP Enterprise Cloud Services portfolio - comprising private managed cloud deployment options for RISE with SAP and full SAP ERP value-adding SAP Cloud Application Services - empowers customers to run a modern, intelligent ERP system in the cloud. We offer customers a scalable and adaptable operating model, resilient best in class technology, and assured IT governance to ensure production availability across the application and infrastructure landscape.   With our functional and technical services customers have the same level of control in a cloud environment as they may know from on-premise. Layering additional SAP Cloud Applications Services packages, customers can focus on innovation for the future with a focus on flexibility and simplification.  ROLE DESCRIPTION　 <ul><li style="line-height:normal;background-color:white;font-size:14.0pt;font-family:arial, helvetica, sans-serif">The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on S/4HANA private cloud edition,HANA Enterprise Cloud (HEC), S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS).</li><li style="line-height:normal;background-color:white;font-size:14.0pt;font-family:arial, helvetica, sans-serif">The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation.</li><li style="line-height:normal;background-color:white;font-size:14.0pt;font-family:arial, helvetica, sans-serif">The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders, and help customers maximize the value of their partnership with SAP.</li></ul> What You'll Do<ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Client Leadership: Develop a strategic engagement with your client to establish client focus on the core of the services delivered. Build and maintain strong relationships with key stakeholders.</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">End-to-end ownership for delivery of service: Demonstrate accountability as the single orchestrator for End2End delivery. Enforce a culture of performance &amp; collaboration through delivery engagement and Internal Stakeholder Management</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Profitability Management: Proactive account cost management. Understanding customer business needs to find innovative solutions adapted to client’s level of maturity, Safeguarding ECS Revenue, contract renewals</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Contract Adherence: Understand the customer's business, ECS Technical and contractual aspects of services being delivered. Understands the importance of SAP services to their customer’s business</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Compliance &amp; Risk Management: Proactive management of Operational security risk by ensuring maintenance activities are addressed promptly, making customers aware of compliance reports and closure of risk letters</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Continuous Improvement and Communication: Create a culture of pro-active problem management, continually improve the effectiveness and efficiency of services delivered to customer</li></ol> EDUCATION AND SKILLS Required skills<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Understanding of SAP Basis, system migration and/or functional SAP pplication knowledge.</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Education minimum bachelor’s degree or equivalents in Business Administration, Computer Science, Technical Engineering or related fields</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Understanding of SAP’s cloud business, cloud and hybrid infrastructure and cloud operation processes </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Good presentation and communication skills in Japanese and English, ability to switch communication styles for technical and non-technical audiences with confidence, including management level at customers </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Competent in multi-tasking and ability to manage multiple engagements in parallel </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Pro-active, problem-solving, "can-do" attitude and “customer first” mindset. </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Accustomed to working in an international and global virtual matrix organization </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Good at engagement management, relationship building and de-escalation skills </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Good customer focus experience and thorough with networking and relationship building results-driven leader</li></ul> Preferred skills<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Certification on SAP Basis/Application, Project Management or Hyper scalers (Azure/AWS/GCP) is beneficial </li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial </li></ul> WORK EXPERIENCE<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">3+ years’ experience in SAP Operations or IT industry experience in SAP technology</li><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">3+ years’ experience in a customer-facing role in the cloud or IT consulting business </li></ul><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif">1+ years’ experience in SAP Basis and/or infrastructure operation/development is preferred</li></ul>  #SAPECSCareers

Client Delivery Manager (Japanese CDM) - SAP BASIS, HANA or Netweaver

Purpose and Objectives: The Vocational Training Program is a unique opportunity to combine academic study with industry experience with SAP, the world’s leading business software provider. This program will kick start students’ careers by giving them an opportunity to put their academic studies to immediate use in industry. In tandem they will be able to bring real industry insight back to their academic pursuits and future career. As an intern you are part of global Vocational Training (VT) / Student Training and Rotation (STAR) program. We are located in 14 countries with approx. 1.300 students.  Education / Qualification, Skills &amp; Competencies:<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">We accept candidates with:</li><li style="vertical-align:middle;color:#1d2d3e">Master or bachelor degree in major of IT related like computer science or software engineering</li><li style="vertical-align:middle;color:#1d2d3e">Will be graduated in 2026（Is a Must）</li><li style="vertical-align:middle;color:#1d2d3e">Experience in one or more object-oriented programming language (e.g. JAVA, Python, UX,C++, or others…) and development skills</li><li style="vertical-align:middle;color:#1d2d3e">Business knowledge is a plus</li><li style="vertical-align:middle;color:#1d2d3e">Ability to work in teams</li><li style="vertical-align:middle;color:#1d2d3e">Willingness to learn</li><li style="vertical-align:middle;color:#1d2d3e">English communication skills</li><li style="vertical-align:middle;color:#1d2d3e">A clear understanding of how experience with SAP can kick start your career ambition </li></ul>  Perspectives:The Vocational Training Program at SAP China offers a range of possibilities that allows you to continuously broaden your knowledge and pave the way for a successful career. This wide-ranging program of studies offers students an opportunity to develop themselves personally and professionally. Upon completion of your studies, you can consider employment in almost any area of the company. Many graduates of the program find their ideal job in the areas of software development, service &amp; support or cloud operations.  What you can expect:<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">SAP Internship contract</li><li style="vertical-align:middle;color:#1d2d3e">Business, Technical &amp; soft-skill trainings</li><li style="vertical-align:middle;color:#1d2d3e">Additional 1:1 mentoring &amp; coaching</li><li style="vertical-align:middle;color:#1d2d3e">Gain experience in the area of software development, product support &amp; cloud operations</li><li style="vertical-align:middle;color:#1d2d3e">Exchange internship abroad</li><li style="vertical-align:middle;color:#1d2d3e">Opportunity to join SAP after graduation</li><li style="vertical-align:middle;color:#1d2d3e">Competitive trainee salary</li><li style="vertical-align:middle;color:#1d2d3e">Various other benefits </li></ul>  What is expected of you?<ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Learning different technologies of SAP</li><li style="vertical-align:middle;color:#1d2d3e">Participating in different projects in a rotational way</li><li style="vertical-align:middle;color:#1d2d3e">Working in international teams</li><li style="vertical-align:middle;color:#1d2d3e">Progressing &amp; performing well at the university</li><li style="vertical-align:middle;color:#1d2d3e">Excel academically &amp; professionally</li></ul>

Vocational Training Program Intern (Developer Role) - 2026 Graduates Chengdu (VT/STAR)

About the SAP Internship Experience ProgramThe SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careerThree reasons to intern at SAP <ul><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. </li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. </li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips</li></ul> EXPECTATIONS AND TASKSAs a backend software engineer, you will work on a specific project critical to SAP Commerce and Consumer Industries’ needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward Core Responsibilities<ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Work on proof-of-concept and prototyping efforts.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Develop backend frameworks and applications targeting on security, simplicity, reliability, scalability, performance and re-use.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Work on topics related to cloud qualities including performance, scalability, and accessibility.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Design, develop, test, deploy, maintain and improve software with a focus on full-stack or backend technologies.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Build a highly scalable and reliable, state-of-the-art web application to handle critical functions for hundreds of thousands of users.</li></ul>A Successful Candidate requirements<ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Can work for 3+ days a week for at least 6 months or longer duration </li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">BS/MS degree in Computer Science, or related technical field. (ongoing)</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Knowledge of building highly scalable and reliable web applications with high standards for security leveraging state-of-the-art technology stacks and tooling.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Sense for quality assurance and experience designing and implementing functional tests as part of the development process.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Knowledge of modern backend technology stacks based on Spring Framework (Spring MVC, Spring data, Spring security, Spring boot, Spring cloud) and JPA/Hibernate/EclipseLink.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Knowledge and hands-on project experience in data stores like MySQL/Mariadb, PostgreSQL, Redis, MongoDB, etc.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Familiarity with containerized applications and container orchestration like Kubernetes.</li><li style="color:#333333;text-align:justify;background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong sense of design and commitment to the fundamentals of UX-Design.</li></ul>Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide#SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - Backend Software Engineer - Shanghai

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ul><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. </li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ul> What you'll do:We are looking for a dynamic and enthusiastic Marketing Intern to join our team. As a Marketing Intern, you will play a vital role in supporting various marketing activities and digital campaigns. This internship offers a great opportunity to gain hands-on experience and develop essential marketing skills in a fast-paced and innovative technology industry.As a member of SAP Greater China Marketing team, this role is to support physical and digital marketing and campaign executions. Responsibilities will include assisting in marketing content creation, organizing marketing materials, events follow-up, and providing support for various daily marketing tasks. This role will work closely with China marketing team members in daily base. Collaboration and communication with Sales teams, Communication team, global marketing team and other stakeholders are also required. Key metrics for success in this role will be measured by the ability to effectively contribute to marketing tasks and exhibit excellent communication skills when working with internal teams.<ul><li>Planning Support: Work in collaboration with the marketing team, providing support through desktop research, analysis of performance data and accounting, and campaign reporting. Continuously seek ways to enhance strategic marketing planning.</li><li>Content Creation: Participate in the proofreading and editing of 1st level marketing content, including marketing collaterals, website translation, and video subtitles.</li><li>Social Media Management: Assist team in managing social media accounts to increase user engagement, analyze the preferences of target audience, optimize social content.</li><li>EDM Nurture Campaign: Contribute to the planning and execution of email marketing campaigns, ensuring timely delivery and tracking of results. </li><li>Marketing Events Support: Provide on-site logistics support and assist with event follow-up activities when required.</li></ul> What you bring:We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.We are seeking a proactive and detail-oriented individual who can thrive in a fast-paced environment and is passionate about marketing. If you are a team player with a strong desire to make a meaningful impact on our marketing efforts, we welcome you to join our dynamic and innovative Marketing team. Experience, Language &amp; Education Requirements<ul><li>Excellent English ability in reading, writing, speaking and listening.</li><li>Marketing related part-time experience is preferred.</li><li>Undergraduate or above degree in Marketing, Communications, General Business, Science/Engineering with commensurate experience in marketing or related jobs.</li></ul> Skills and Competencies<ul><li>Currently enrolled full time and can work minimum 4 days a week for at least 6 months</li><li>Passionate about generating creative ideas, open-minded, eager to learn, and possessing an optimistic personality, are essential qualities for this role.</li><li> Demonstrate a structured approach to problem-solving, possessing a project planning mindset, and the ability to access innovative sources for prompt and effective solutions.</li><li>Marketing related major is preferred, and technology related major is also good.</li><li>Must familiar with Microsoft WORD, EXCEL, and PowerPoint.</li><li>Proficient in using social media platforms.</li><li>Strong communication skills and strong teamwork spirits.</li><li>Knowledge of SAP products and competitive products is a plus.</li></ul> Meet your team:This role will work closely with China marketing team members in daily base. Collaboration and communication with Sales teams, Communication team, global marketing team and other stakeholders are also required. Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide!#SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - Field Marketing Intern - Beijing

Job Title: Account Executive  What you'll do:The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:·      Account &amp; Customer Relationship Management:o   Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.o   Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.o   Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.·      Demand Generation, Pipeline, and Opportunity Management:o   Maintain pipeline management, ensuring a healthy and advancing sales funnel.o   Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.o   Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.·      Sales Excellence:o   Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.o   Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.o   Stay informed about SAP’s competition and position SAP solutions effectively against them.o   Maintain accurate customer and pipeline information within CRM systems.·      Leading a (Virtual) Account Team:o   Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.o   Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.o   Maximize the value derived from SAP’s extensive sales support ecosystem. What you bring:·      10+ years of experience in sales of complex business software/IT solutions.·      Proven success in business application software sales and leading team-selling environments.·      Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.·      Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.·      Fluent in Business English and Mandarin, with proficiency in additional languages considered a plus.  Soft skills:·      Exceptional communication, both verbal and non-verbal.·      Strategic thinking with a high degree of creativity and innovation.·      Strong executive presence and results-driven mindset.·      Ability to work across multiple teams within a matrix organization.  Meet your team:·      Join a highly motivated team with a deep understanding of SAP’s solution portfolio.·      Engage in collaborative work with SAP leadership and industry teams to drive customer success.·      Align with product/solution management teams to enhance your strategic engagements.·      Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.<h1 style="text-indent:0.25in;margin:0.0in 0.0in 0.0in 0.5in">#CS2X  #SAPCSCareers</h1>

Senior Account Executive - SH

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ol style="margin-bottom:11.0px"><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. </li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> What you'll do:You will work in a scrum team to:<ul><li>Build and operate next-generation applications on different platforms (Service Now , SAP Business Technology Platform, SAP CRM, SAP ERP).  </li><li>Write/maintain high quality and robust programming code: JS, JAVA, HTML5(SAPUI5), SAP HANA, CDS and so on and fully engage in high build-in quality journey.</li><li>Work on a fast-paced, rapidly growing, high-profile project.  </li><li>Devise innovative ideas for solving customer problems and translate these ideas into technical designs.  </li></ul> What you bring:We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.<ul><li>Bachelor or above in software engineering, computer science or comparable with programming experience (enrolled full time)</li><li>Software development experience in one or more general purpose programming languages</li><li>Strong problem solving, analytical and debugging skills </li><li>Very good teamwork characteristics and open to share and absorb comments/opinions.</li><li>Willingness to continuously learn both new technologies and business processes</li><li>Fluent in oral and written English</li><li>Experience or knowledge of Service Now and Test-Driven Development (TDD) is a big plus</li><li>Knowledge of Continuous Integration and Continuous Delivery tools is a big plus</li><li>Can work for minimum 3 days a week for at least 6 months onsite</li></ul> Meet your team:Intelligent Enterprise Solutions (IES) is responsible for managing the digital transformation at SAP. The focus of IES is on business process simplification, product and services quality, portfolio strategy, and value achievement through digital innovation adoption to the best of our employees and customers. Under IES, the Customer Service Management (CSM) department focuses on Harmonized Customer Service Management by delivering the necessary solutions, technologies, and innovations to create business value, enable new business models (ITSM, ITOM etc.) to bring our customer excellent experience and drive our #Run Simple transformation all based on rock-solid services.   As an application engineer, you have some experience or knowledge of Agile Software Engineering practices and Scrum, as well as technologies like JAVASCRIPT, SAP UI5, ABAP, CRM, etc. And you are interested in applying your knowledge and skill to continuously improve SAP’s customer experience. Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide! #SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - Application Engineer Intern - CSM Dev China - Shanghai

About the SAP Internship Experience Program: The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. Three reasons to intern at SAP <ol style="font-family:72.0;font-size:10.5pt;font-style:normal;font-weight:normal" type="1"><li style="vertical-align:middle;color:#333333">Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li style="vertical-align:middle;color:#333333">Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li style="vertical-align:middle;color:#333333">Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol>  What you'll do: We are looking for candidates who are:  <ul type="disc"><li style="vertical-align:middle;color:#1d2d3e">Troubleshooting problems as they come up spanning network, systems and code</li><li style="vertical-align:middle;color:#1d2d3e">Deploying code across multiple environments and infrastructures through automation</li><li style="vertical-align:middle;color:#1d2d3e">Monitoring alerts for any issues and using your troubleshooting skills to resolve them</li><li style="vertical-align:middle;color:#1d2d3e">Building tools to reduce hands-on and recurring work while supporting existing tools</li><li style="vertical-align:middle;color:#1d2d3e">Always looking for ways to improve and optimize current processes and tools</li><li style="vertical-align:middle;color:#1d2d3e">Documenting new processes and tools and maintain existing documentation</li><li style="vertical-align:middle;color:#1d2d3e">Collaborating with development teams and other internal teams</li></ul>    What you bring: We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.  <ul type="disc"><li style="vertical-align:middle;color:#333333">Student in computer science or engineering, or equivalent combination of education and experience</li><li style="vertical-align:middle;color:#333333">Solid knowledge of Virtualization and Containerization technologies, such as Docker, Kubernetes</li><li style="vertical-align:middle;color:#333333">Experience with at least one of the following hyperscallers: Alicloud, GCP, Azure, AWS</li><li style="vertical-align:middle;color:#333333">Experience working with common CI/CD tools (Github, Jenkins, Vault, etc.)</li><li style="vertical-align:middle;color:#333333">Strong problem-solving skills with the ability to drill down to the code level</li><li style="vertical-align:middle;color:#333333">Strong interests in DevOps / SRE practices and cloud technologies</li><li style="vertical-align:middle;color:#333333">Fluency in English - verbal and written</li><li style="vertical-align:middle;color:#333333">Bonus point - Experience with Cloud Foundry, Dockers/containers and Kubernetes</li><li style="vertical-align:middle;color:#333333">Bonus point - Understanding of Unix/Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way.</li><li style="vertical-align:middle;color:#333333">Bonus point - Networking: knowledge and understanding of network theory, such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing).</li><li style="vertical-align:middle;color:#333333">Bonus point - Experience with VMware technologies (vRA, NSX) and/or public cloud services (Alicloud, Azure, AWS, GCP)</li><li style="vertical-align:middle;color:#333333">3 days per week for at least 6 months </li></ul>    Meet your team: We build up a new next-gen SRE team in our state-of-the-art office in Budapest, Shanghai, and Montreal to evolve our cloud platform capabilities and shape the industry. Site Reliability Engineering as part of the development organization, provides 24x7 deep technical coverage for Incident Management (Outages and other incidents with major customer impact) and builds automation for large-scale systems. We share a Live Site First culture and care for the business continuity of our customers running mission critical applications in the Cloud. #SAPiXp#SAPiXpChina#ECTintern2024

SAP China iXp Intern - Site Reliability Engineer (SRE) Internship - Shanghai

Meet your teamYou will join a multinational, global consulting unit, located all over the globe. We lead digital transformation using cutting-edge SAP technologies, advancing RISE with SAP, promoting Clean Core principles, and accelerating SAP Cloud ERP adoption.What you'll do・You will support SAP’s customers in Japan, China and other countries - by fully leveraging SAP Business Suite capabilities. You will drive the solution adoption and lead activities such as:・Be responsible for delivery of outcome of assigned projects and services or areas of responsibility・Work independently on topics while setting priorities having sole responsibility・Contribute independently, resolves complex issues in design and configuration across all relevant solutions, applying Rise with SAP methodologies and standards・Support Go-to-Market events and sales activities to foster GTS solution adoption for customers in Japan・Working closely with SAP local and global teamsWhat you bring・6+ years in customer facing roles (e.g. Solution Architect or Consultant) with experience in end-to-end process design or other relevant experience・Knowing the Finance or Logistics’ specific core processes・Bring a customer centric mindset for Strategic Thinking, Continuous Learning, and Business Acumen・Strong communication skills in Japanese and EnglishJob Highlights・Work on impactful challenges and projects that make a difference.・Immerse yourself in a diverse, multi-cultural environment.・Gain employable skills that will set you up for future success.

Senior FICO/SD/MM/PP Consultant-English&Japanese

Job Title: Account Executive  What you'll do:The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:<ul><li>Account &amp; Customer Relationship Management:<ul style="list-style-type:circle"><li>Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.</li><li>Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.</li><li>Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.</li></ul></li><li>Demand Generation, Pipeline, and Opportunity Management:<ul style="list-style-type:circle"><li>Maintain pipeline management, ensuring a healthy and advancing sales funnel.</li><li>Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.</li><li>Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.</li></ul></li><li>Sales Excellence:<ul style="list-style-type:circle"><li>Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.</li><li>Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.</li><li>Stay informed about SAP’s competition and position SAP solutions effectively against them.</li><li>Maintain accurate customer and pipeline information within CRM systems.</li></ul></li><li>Leading a (Virtual) Account Team:<ul style="list-style-type:circle"><li>Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.</li><li>Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.</li><li>Maximize the value derived from SAP’s extensive sales support ecosystem.</li></ul></li></ul> What you bring:<ul><li>10+ years of experience in sales of complex business software/IT solutions.</li><li>Proven success in business application software sales and leading team-selling environments.</li><li>Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.</li><li>Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.</li><li>Fluent in Business English and Mandarin, with proficiency in additional languages considered a plus.   </li></ul>Soft skills:<ul><li>Exceptional communication, both verbal and non-verbal.</li><li>Strategic thinking with a high degree of creativity and innovation.</li><li>Strong executive presence and results-driven mindset.</li><li>Ability to work across multiple teams within a matrix organization.   </li></ul>Meet your team:<ul><li>Join a highly motivated team with a deep understanding of SAP’s solution portfolio.</li><li>Engage in collaborative work with SAP leadership and industry teams to drive customer success.</li><li>Align with product/solution management teams to enhance your strategic engagements.</li><li>Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements. #SAPCSCareers #CS2X</li></ul>

Senior Account Executive

Key Responsibilities &amp; Tasks：The Account Executive’s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. <ul><li>Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.</li></ul><ul><li>Annual Revenue - Achieve / exceed quota targets.</li><li>Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth.   Develop relationships in new and existing customers and leverage to drive strategy through organization.</li><li>Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise).  Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.</li><li>Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape.   Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.</li><li>Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles.  Encourage all accounts to become SAP references.</li><li>Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points.   Utilize VE, benchmarking and ROI data to support the customer’s decision process.</li></ul>  <ul><li>Demand Generation, Pipeline and Opportunity Management</li></ul><ul><li>Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.</li><li>Pipeline partnerships – Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. </li><li>Leverage SAP Solutions – Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)</li><li>Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.</li><li>Support all SAP promotions and events in the territory</li></ul> <ul><li>Sales Excellence</li></ul><ul><li>Sell value. </li><li>Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.</li><li>Orchestrate resources: deploy appropriate teams to execute winning sales.  Create OneSAP.</li><li>Utilize best practice sales models.</li><li>Understand SAP’s competition and effectively position solutions against them.</li><li>Maintain CRM system with accurate customer and pipeline information.</li></ul> <ul><li>Leading a (Virtual) Account Team</li></ul><ul><li>Demonstrates leadership skills in the orchestration of remote teams.</li><li>Ensure account teams and Partners are well versed in each account’s strategy and well positioned for all customer touch points and events.    Maximize the value of all sales support organizations.</li></ul> Experience &amp; Educational Requirements<ul><li>7+ years of experience in sales of complex business software / IT solutions</li><li>Proven track record in business application software sales.</li><li>Experience in lead role of a team-selling environment.</li><li>Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.</li><li>Business level English: Fluent</li></ul> #GCCS#SAPCSCareers#CS2X

Account Executive

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.  Three reasons to intern at SAP<ol><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol>  About BDC &amp; I BDC&amp;I is a new SAP service delivering Insights, Data Products, and data modeling/engineering/governance tools in a single data platform spanning all SAP applications. The service provides simplified data sharing across application boundaries, and data consumption for analytics and AI. And the data products are well enriched with semantic metadata, easily discoverable from SAP Data Product Catalog. BDC is accessible via a common set of APIs, which can be access from applications including Datasphere (modeling) and SAC (visualization) as well as advanced “Insight” applications.  About Data Foundation Service Department Data Foundation Services Team is the cornerstone of the BDC Application, building and operating the fundamental services and applications. It includes Customer tenant mapping, Data Product Lifecycle management, Data Ingestion, Data Transformation, Data Sharing, Data privacy and protection, etc. Also we are coming into the AI journey right now and looking for you to join and experience together.   Duties and Responsibilities:<ul style="margin-bottom:13.0px"><li>Understand business requirement &amp; design and then implement the code to support cloud customer</li><li>Work closely with local and global engineering teams to develop/maintain Data Foundation services, frameworks and applications</li><li>Build scalable, stable and efficient platform fundamental services, frameworks and applications </li><li>Write quality, testable, maintainable, and well-documented code</li><li>Write automation testing including UT, integration test and API test.</li><li>Support our global deployment, operation and customer support.</li></ul>Required Skills &amp; Experience:<ul style="margin-bottom:13.0px"><li>BS/MS in Computer Science, Computer Engineering or related technical </li><li>Can work for 3+ days a week for at least 6 months or longer duration</li><li>Good knowledge of Java &amp; Python language, OOP concepts.</li><li>Good knowledge of Cloud native tech stacks like docker, Kubernetes, ArgoCD, etc.</li><li>Interested in data lake fields like spark, python, metadata, catalog, etc.</li><li>Have a solid foundation with relational database and SQL</li><li>Understand system architecture</li><li>A team player with good communication skills, speaking and writing fluent English</li><li>Demonstrate technical curiosity and passion for exploring new technologies or AI related for future technical roadmap via continuous learning and self-development</li></ul> Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide! #SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - Intern for Data Foundation Service/BDC&I - Shanghai

Key Responsibilities &amp; Tasks：The Account Executive’s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. <ul><li>Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.</li></ul><ul><li>Annual Revenue - Achieve / exceed quota targets.</li><li>Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth.   Develop relationships in new and existing customers and leverage to drive strategy through organization.</li><li>Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise).  Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.</li><li>Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape.   Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.</li><li>Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles.  Encourage all accounts to become SAP references.</li><li>Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points.   Utilize VE, benchmarking and ROI data to support the customer’s decision process.</li></ul>  <ul><li>Demand Generation, Pipeline and Opportunity Management</li></ul><ul><li>Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.</li><li>Pipeline partnerships – Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. </li><li>Leverage SAP Solutions – Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)</li><li>Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.</li><li>Support all SAP promotions and events in the territory</li></ul> <ul><li>Sales Excellence</li></ul><ul><li>Sell value. </li><li>Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.</li><li>Orchestrate resources: deploy appropriate teams to execute winning sales.  Create OneSAP.</li><li>Utilize best practice sales models.</li><li>Understand SAP’s competition and effectively position solutions against them.</li><li>Maintain CRM system with accurate customer and pipeline information.</li></ul> <ul><li>Leading a (Virtual) Account Team</li></ul><ul><li>Demonstrates leadership skills in the orchestration of remote teams.</li><li>Ensure account teams and Partners are well versed in each account’s strategy and well positioned for all customer touch points and events.    Maximize the value of all sales support organizations.</li></ul> Experience &amp; Educational Requirements<ul><li>7+ years of experience in sales of complex business software / IT solutions</li><li>Proven track record in business application software sales.</li><li>Experience in lead role of a team-selling environment.</li><li>Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.</li><li>Business level English: Fluent</li></ul> #GCCS #CS2X

Job Title: Account Executive  What you'll do:The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:<ul><li>Account &amp; Customer Relationship Management:<ul style="list-style-type:circle"><li>Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.</li><li>Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.</li><li>Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.</li></ul></li><li>Demand Generation, Pipeline, and Opportunity Management:<ul style="list-style-type:circle"><li>Maintain pipeline management, ensuring a healthy and advancing sales funnel.</li><li>Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.</li><li>Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.</li></ul></li><li>Sales Excellence:<ul style="list-style-type:circle"><li>Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.</li><li>Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.</li><li>Stay informed about SAP’s competition and position SAP solutions effectively against them.</li><li>Maintain accurate customer and pipeline information within CRM systems.</li></ul></li><li>Leading a (Virtual) Account Team:<ul style="list-style-type:circle"><li>Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.</li><li>Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.</li><li>Maximize the value derived from SAP’s extensive sales support ecosystem.</li></ul></li></ul> What you bring:<ul><li>10+ years of experience in sales of complex business software/IT solutions.</li><li>Proven success in business application software sales and leading team-selling environments.</li><li>Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.</li><li>Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.</li><li>Fluent in Business English and Mandarin, with proficiency in additional languages considered a plus.   </li></ul>Soft skills:<ul><li>Exceptional communication, both verbal and non-verbal.</li><li>Strategic thinking with a high degree of creativity and innovation.</li><li>Strong executive presence and results-driven mindset.</li><li>Ability to work across multiple teams within a matrix organization.   </li></ul>Meet your team:<ul><li>Join a highly motivated team with a deep understanding of SAP’s solution portfolio.</li><li>Engage in collaborative work with SAP leadership and industry teams to drive customer success.</li><li>Align with product/solution management teams to enhance your strategic engagements.</li><li>Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.</li></ul>#CS2X #SAPCSCareers

Senior Account Executive - North

Meet your teamYou will join a multinational, global consulting unit, located all over the globe. We lead digital transformation using cutting-edge SAP technologies, advancing RISE with SAP, promoting Clean Core principles, and accelerating SAP Cloud ERP adoption.What you'll do・You will support SAP’s customers in Japan, China and other countries - by fully leveraging SAP Business Suite capabilities. You will drive the solution adoption and lead activities such as:・Be responsible for delivery of outcome of assigned projects and services or areas of responsibility・Work independently on topics while setting priorities having sole responsibility・Contribute independently, resolves complex issues in design and configuration across all relevant solutions, applying Rise with SAP methodologies and standards・Support Go-to-Market events and sales activities to foster GTS solution adoption for customers in Japan・Working closely with SAP local and global teamsWhat you bring・6+ years in customer facing roles (e.g. Solution Architect or Consultant) with experience in end-to-end process design or other relevant experience・Knowing the Finance or Logistics’ specific core processes ・Bring a customer centric mindset for Strategic Thinking, Continuous Learning, and Business Acumen・Strong communication skills in Japanese and EnglishJob Highlights・Work on impactful challenges and projects that make a difference.・Immerse yourself in a diverse, multi-cultural environment.・Gain employable skills that will set you up for future success.

ASC Cloud ERP S/4HANA Functional Consultant -Japanese &English

About SAP SuccessFactors At SAP SuccessFactors we have started as Human Revolution.  Using the latest technology, we are unlocking human potential and transforming our customer’s workforces in ways they never imagined.  We are digitally transforming their businesses into the next generation of intelligent enterprises.  Because people are at the heart of every business transformation and people are the heart of our business.  The SAP SuccessFactors product suite spans core human resources and payroll, analytics-based hiring and customized onboarding, continuous performance management, intelligent succession and more.  We operate the largest HCM Cloud in the world, supporting over 120 million users with over a billion transactions for customers across 26 industries in over 90 countries.  Our co-located agile teams have end-to-end ownership of product, design, development, release, user assistance, and cloud operations capabilities.  We are looking for the best talent to join our team and deliver continuous innovations in the cloud, while bringing purpose to their lives and more meaning to their work.  Join us today and become a part of the Human Revolution. About SuccessFactors Joule Team Joule in SuccessFactors is the New Generative AI Assistant built-upon embedded ONE SAP AI copilot, part of SAP's cloud enterprise portfolio. We are the team building AI Skills/Capabilities to help people get work done smarter &amp; faster and drive better business outcomes in a secure, compliant way in Human Experience Management (HXM) domain. The product rolled out to market in Nov 2024, in the progress to booster customer adoption and deliver more attractive skills. We are looking for you to join and experience the journey.  As an AI Application Engineer, you will be responsible for designing and building AI applications, utilizing machine learning and deep learning techniques. Collaborate with various teams to understand business goals and translate them into technical requirements. Develop prompts for data analysis and model training, ensuring high accuracy and performance. Optimize existing AI models and applications for better efficiency. Troubleshoot and fix any technical glitches that occur during development or deployment. Keep up with the latest trends in AI to contribute innovative ideas to projects.  What We Offer At SAP, a global powerhouse in enterprise software, you'll join a vibrant and innovative team. We're on an AI - first journey, integrating AI into every aspect of product development. Right now, our team is engaged in diverse cutting - edge projects. Our chatbot, already serving a vast international user base across industries, efficiently handles complex customer inquiries. You'll also get to contribute to exciting initiatives, especially in AI agents. It's a collaborative space where knowledge sharing thrives, offering endless opportunities for your growth in enterprise AI development. Come be a part of our dynamic team and shape the future of AI applications!   Duties and Responsibilities:<ul><li>Experience in the full lifecycle development of AI applications, from conceptualization to deployment, leveraging hands-on experience to ensure seamless functionality and high performance, such as data ingestion, model training, and application integration.</li><li>Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.</li><li>Apply in-depth knowledge of prevalent large language models like GPT and Llama, as well as other relevant AI technologies, in the development process. This involves exploring their capabilities, limitations, and potential applications to create innovative and competitive AI applications.</li><li>Conduct comprehensive testing and meticulous optimization of AI applications, includes performance testing, accuracy validation, and addressing any identified issues or bottlenecks to enhance the overall quality and efficiency of the applications.</li><li>Manage data pipeline for AI model training, including data collection, cleaning, preprocessing, and ensuring data quality and integrity to support accurate and reliable model training.</li><li> Integrate AI features into existing systems and architectures. </li><li>Stay updated on the latest industry trends, emerging technologies, and best practices in AI. </li><li>Provide ongoing support and maintenance for deployed AI applications. This involves monitoring performance, addressing user feedback, and making necessary updates or adjustments to ensure the applications continue to function optimally.</li></ul> Required Skills &amp; Experience:<ul><li>Bachelor's degree or above in a relevant field.</li><li>At least 5 years of work experience in AI-related fields.</li><li>Proven AI product development experience.</li><li>Proficiency in writing prompts.</li><li>Understanding of large language model principles.</li><li>Strong programming skills.</li><li>Problem-solving ability.</li><li>Familiarity with data processing and analysis.</li><li>Familiarity with cloud computing platforms like AWS, Azure.</li><li>Eagerness to learn new AI technologies and strong learning ability.</li><li>Good teamwork and communication skills.</li><li>Excellent English communication skills.</li><li>Experience in Agentic AI is a plus.</li></ul> #SAPSuccessFactorsCareers

(Senior) AI Solutions Engineer - Joule AI

Location: Beijing or Shanghai About Women’s Tech AcademyPremium Hub - Center of Expertise (“CoE” thereafter) focuses on value delivery for SAP's top customers globally, helping them increase the value of their SAP solutions and master their digital transformation.Female employees constitute 35% of the total workforce at SAP. The Women’s Tech Academy, a rolling 3-year initiative, is purposefully designed to champion the cause of women in technology.At its inception, the program successfully recruited and onboarded a cohort of talented female early-career professionals. This assembly of individuals collectively strives to develop into a dynamic team with global mindset. Their overarching objective is to nurture and cultivate exceptional global consultants capable of delivering high-quality services to diverse customers across the globe. Find more details about CoE and this program in the <a href="https://youtu.be/geX97x8a-co">YouTube video</a>. Program Plan<ul><li>Within the 3-year program, you will be based in Great China to take real case practices serving customers. Moreover, you will have distinct privilege to receive prioritized opportunities of rotational business travels primarily to North America and maybe the EMEA regions, with the overarching goal of cultivating a global mindset.</li><li>Upon the completion of the 3-year period, individuals will transition to a permanent global assignment, primarily focusing on North America, and maybe also EMEA region. The objective of this assignment is to consistently deliver Premium Engagement services of the highest quality to customers around the world.</li></ul> EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES<ul><li>0-3 years’ working experience in a professional setting, with SAP applications experience would be a plus</li><li>Bachelor’s degree or above with major in Computer Science, Software Engineering, Information Technology or related disciplines; with business application knowledge or experience in such as finance and logistics would be a plus</li><li>Excellent communication skills in English, with German language skills would be a plus</li><li>Have a global mindset with the flexibility to work abroad, able to thrive in a complex and constantly changing environment</li><li align="left">Team player with ability to work independently and take ownership of assigned tasks</li><li align="left">Resourceful self-starters with strong interpersonal skills who are eager learners</li><li align="left">Openness towards new emerging technologies with a 'Can Do' attitude</li><li align="left">Customer-centric individuals who enjoy helping others to achieve their objectives and outcomes</li><li align="left">Willing to take domestica and international travel (expected commitment 30%-70%)</li></ul> EXPECTATIONS AND TASKS<ul><li align="left">Classroom or remote type learning and understanding SAP Cloud products and solutions, SAP Premium Engagement services, as well as a mix of technical and soft skill topics</li><li align="left">On the job training with the support of buddies and mentors</li><li align="left">Rotation assignments to collaborate with other teams in a global scope</li><li align="left">Meeting performance requirements at conclusion of each rotation</li><li align="left">Work on relevant services or projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality deliverables</li><li align="left">Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job</li><li align="left">Build and maintain relationships with internal and external stakeholders</li></ul><ul><li align="left">Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)</li><li align="left">Adapt to knowledge on new technologies in a consistently dynamic and changing environment</li></ul> SKILL REQUIREMENTPls notice you will need to master at least one of the skills listed below:<ul><li>Migration and Upgrade</li><li>Development skills background, e.g., python, ABAP, java, would be a plus</li></ul> 0-3 years working experiences

Business Processes Associate Consultant - Women's Tech Academy

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.  Three reasons to intern at SAP<ol><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> About Premium Hub – Center of Expertise (CoE) SAP’s Premium Hub – Center of Expertise (CoE) is a global team of top-tier technical experts dedicated to empowering enterprises with innovative, cutting-edge solutions. We collaborate with leading organizations worldwide, solving complex business challenges, optimizing performance, and driving digital transformation. As part of this elite team, you will gain global exposure, work with industry-leading experts, and develop deep technical expertise while making a real impact on SAP’s global customers.  What You’ll DoAs a CoE Intern, you will:<ul><li>Assist in designing, implementing, and optimizing SAP solutions for global customers, leveraging cutting-edge technologies.</li><li>Work closely with senior consultants and customers to analyze technical challenges and propose innovative solutions.</li><li>Gain hands-on experience with SAP cloud technologies, AI, analytics, and business process automation.</li><li>Collaborate with international teams on real-world projects, learning how to support enterprise-level customers remotely.</li><li>Develop strong technical, problem-solving, and communication skills to prepare for a future career in SAP.</li><li>Expected start date and duration: Early July 2025 for minimum 6 months duration.</li></ul> Who We’re Looking ForWe are looking for passionate, ambitious students who want to make an impact on a global scale. Ideal candidates should have:<ul><li>Pursuing a degree in Computer Science, Software Engineering, Information Systems, or a related field.</li><li>Japanese language skill is required.</li><li>Can work for 3+ days a week for at least 6 months or longer duration (Finishing your study no earlier than January 2026).</li><li>Strong problem-solving skills and an eagerness to learn new technologies.</li><li>Good understanding of programming languages (e.g., Java, Python, SQL) and cloud computing concepts.</li><li>Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.</li><li>Proficiency in English as a working language, with the ability to communicate effectively in an international environment. </li><li>Interest in pursuing a full-time career at SAP after the internship.</li></ul> Why Join Us?<ul><li>Global Experience: Collaborate with customers and colleagues from different regions, gaining international exposure.</li><li>Cutting-Edge Technology: Get hands-on experience with SAP’s latest innovations in AI, cloud, and enterprise solutions.</li><li>Mentorship &amp; Growth: Learn from top SAP experts and accelerate your career development.</li><li>Future Career Path: Outstanding interns will be considered for full-time opportunities at SAP.</li></ul> Join SAP Premium Hub – Center of Expertise (CoE) and start your global career journey today! Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide! #SAPiXp#SAPiXpChina#ECTintern2025#SAPDalianInternCareers

SAP China iXp Intern - Intern for Premium Hub, Center of Expertise (CoE) - Dalian (要求日英双语)

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.  Three reasons to intern at SAP<ol><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> About Premium Hub – Center of Expertise (CoE) SAP’s Premium Hub – Center of Expertise (CoE) is a global team of top-tier technical experts dedicated to empowering enterprises with innovative, cutting-edge solutions. We collaborate with leading organizations worldwide, solving complex business challenges, optimizing performance, and driving digital transformation. As part of this elite team, you will gain global exposure, work with industry-leading experts, and develop deep technical expertise while making a real impact on SAP’s global customers.  What You’ll DoAs a CoE Intern, you will:<ul><li>Assist in designing, implementing, and optimizing SAP solutions for global customers, leveraging cutting-edge technologies.</li><li>Work closely with senior consultants and customers to analyze technical challenges and propose innovative solutions.</li><li>Gain hands-on experience with SAP cloud technologies, AI, analytics, and business process automation.</li><li>Collaborate with international teams on real-world projects, learning how to support enterprise-level customers remotely.</li><li>Develop strong technical, problem-solving, and communication skills to prepare for a future career in SAP.</li><li>Expected start date and duration: Early July 2025 for minimum 6 months duration.</li></ul> Who We’re Looking ForWe are looking for passionate, ambitious students who want to make an impact on a global scale. Ideal candidates should have:<ul><li>Pursuing a degree in Computer Science, Software Engineering, Information Systems, or a related field.</li><li>Can work for 3+ days a week for at least 6 months or longer duration (Finishing your study no earlier than January 2026).</li><li>Strong problem-solving skills and an eagerness to learn new technologies.</li><li>Good understanding of programming languages (e.g., Java, Python, SQL) and cloud computing concepts.</li><li>Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.</li><li>Proficiency in English as a working language, with the ability to communicate effectively in an international environment.</li><li>Interest in pursuing a full-time career at SAP after the internship.</li></ul> Why Join Us?<ul><li>Global Experience: Collaborate with customers and colleagues from different regions, gaining international exposure.</li><li>Cutting-Edge Technology: Get hands-on experience with SAP’s latest innovations in AI, cloud, and enterprise solutions.</li><li>Mentorship &amp; Growth: Learn from top SAP experts and accelerate your career development.</li><li>Future Career Path: Outstanding interns will be considered for full-time opportunities at SAP.</li></ul> Join SAP Premium Hub – Center of Expertise (CoE) and start your global career journey today! Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide! #SAPiXp#SAPiXpChina#ECTintern2025

SAP China iXp Intern - Intern for Premium Hub, Center of Expertise (CoE) - Beijing

SAP Enterprise Cloud Services (ECS) is a business unit in the Product Engineering board area. Its portfolio consists of Private Cloud solutions and SAP Cloud Application Services). Enterprise Cloud Services (ECS) is a business unit focusing on delivery of managed cloud services. To provide our customers with the right level of service we have a Technical Service Management (TSM) team within SAP Enterprise Cloud Services. EXPECTATIONS AND TASKSWe are looking for an accomplished SAP Technology Senior Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey. <ul><li>Primary contact for customers for discussions​ about technology and innovations and serve as an escalation point person for technical issues​</li><li>Understand the customer business, goals, and challenges to suggest solutions &amp; services</li><li>Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer​</li><li>Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.</li><li>Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine)</li><li>Experience and knowledge in SAP NetWeaver Administration, migration and upgrades</li><li>Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes</li><li>Understanding of various SAP cloud solutions and integration scenarios of SAP systems with SCP, Ariba, SuccessFactors etc. (good to have)</li><li>Design optimal SAP configuration to maximize system performance and availability.</li></ul> EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES<ul><li>Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.</li><li>Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),</li><li>Hyperscalers certification (AWS, Azure, GCP) is a plus</li><li>Analytical, solution-oriented and experience in working with cross-cultural teams</li></ul> LANGUAGE SKILLS<ul><li>English and Korean (fluent written &amp; spoken)</li></ul> WORK EXPERIENCE<ul><li>Minimum 5 years of Total experience under SAP Technical Administration Background (Preferably in the domain of SAP Basis skill) and should have knowledge &amp; experience on Administration and Operations of SAP solutions.</li><li>Among that, minimum 3 years of experience in customer facing role and should have excellent command on de-escalating the critical situations.</li><li>Hands on experience with working knowledge of Unix/Linux flavors</li><li>Hands on experience with working knowledge of SAP HANA and Sybase databases</li></ul> <table style="width:100%"><tbody><tr><td> </td></tr></tbody></table>

IT Technology Consultant - SAP BASIS & HANA, Korean & English Speaking

Business Processes Consultant (CoE)

DescriptionSAP China is actively looking for experienced SuccessFactors experts to join the fast growing area in the service delivery team. As a SuccessFactors Support Consultant, the responsibility will cover a wide range of HR related topics, from analyzing business requirements, developing functional and technical solutions, project implementation to continuous maintenance of the HCM suite. This role involves strong leadership and application consulting delivery with intensive onsite and remote customer engagements.  We are looking for SuccessFactors functional experts who have both strong application knowledge and solid business acumen, applied in enterprise application delivery in various industries. Ideal candidates will possess the ability to work independently, and collaborate with customers/partners/sales with high level commitment to quality. Responsibilities<ul><li>Application specific solution consulting (for a specific application: Business blueprint design, Implementation, Creation of test cases, Test scheduling and execution, Training, Go live support, and Post go live support)</li><li>Drive scoping discussion. Assess complexity of implementation, define effort estimates and timelines. Call out possible risks and work out mitigation plan.</li><li>Lead module design workshop and help customers adopt SuccessFactors industry specific best practices.</li><li>Track Successfactors product road map. Stay updated with latest product features and be capable to demo new features and functionalities to customer.</li><li>Configure the product in line with customer requirements, demo iteration configurations to customer and help customer complete iteration testing and UAT.</li><li>Manage project timelines, issues and risks.</li><li>Handle critical customer issues/escalations of different regions, conduct root cause analysis to provide solution with high efficiency.</li></ul>  Required Qualifications<ul><li>Bachelors degree in Information System Management or Human Capital Management relevant discipline. Postgraduate degree preferred.</li><li>3+ years of working experience with HCM/SuccessFactors</li><li>Minimum of 2 Full Life-cycle implementations of SAP SuccessFactors, from planning to configuration through go-live</li><li>Certification in at least one SuccessFactors module</li><li>Sufficient HR domain knowledge of the HCM suite</li><li>Successful track record on project leadership or program management, at least 1 major international project</li><li>Fundamental understanding of SAP system and architecture</li><li>Exceptional verbal and written English communication skills with the ability to effectively communicate with a diverse group of customers, partners, and colleagues</li><li>Ability to travel to customer sites and other business related travel, up to 50%  </li></ul>Preferred Qualifications:<ul><li>Experience of on-premise HCM implementation is preferred.</li><li>Knowledge of SAP Cloud Platform/ Hana Cloud Integration/ Process Integration and SuccessFactors-HCM integration is highly preferred.</li><li>Formal certification and education qualification in HR domain will be additional advantage  </li></ul>

Business Processes Consultant_SuccessFactor Integration

Job Title: Account Executive  What you'll do:The Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:<ul><li>Account &amp; Customer Relationship Management:<ul style="list-style-type:circle"><li>Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.</li><li>Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.</li><li>Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.</li></ul></li><li>Demand Generation, Pipeline, and Opportunity Management:<ul style="list-style-type:circle"><li>Maintain pipeline management, ensuring a healthy and advancing sales funnel.</li><li>Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.</li><li>Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.</li></ul></li><li>Sales Excellence:<ul style="list-style-type:circle"><li>Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.</li><li>Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.</li><li>Stay informed about SAP’s competition and position SAP solutions effectively against them.</li><li>Maintain accurate customer and pipeline information within CRM systems.</li></ul></li><li>Leading a (Virtual) Account Team:<ul style="list-style-type:circle"><li>Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.</li><li>Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.</li><li>Maximize the value derived from SAP’s extensive sales support ecosystem.</li></ul></li></ul> What you bring:<ul><li>10+ years of experience in sales of complex business software/IT solutions.</li><li>Proven success in business application software sales and leading team-selling environments.</li><li>Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.</li><li>Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.</li><li>Fluent in Business English and Mandarin, with proficiency in additional languages considered a plus.   </li></ul>Soft skills:<ul><li>Exceptional communication, both verbal and non-verbal.</li><li>Strategic thinking with a high degree of creativity and innovation.</li><li>Strong executive presence and results-driven mindset.</li><li>Ability to work across multiple teams within a matrix organization.   </li></ul>Meet your team:<ul><li>Join a highly motivated team with a deep understanding of SAP’s solution portfolio.</li><li>Engage in collaborative work with SAP leadership and industry teams to drive customer success.</li><li>Align with product/solution management teams to enhance your strategic engagements.</li><li>Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.</li></ul>#CS2X

Senior Account Executive - Corp - BJ

Senior Account Executive - Corp - GZ

About the SAP Internship Experience Program:The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.  Three reasons to intern at SAP<ol><li>Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.</li><li>Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.</li><li>Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.</li></ol> About Premium Hub – Center of Expertise (CoE) SAP’s Premium Hub – Center of Expertise (CoE) is a global team of top-tier technical experts dedicated to empowering enterprises with innovative, cutting-edge solutions. We collaborate with leading organizations worldwide, solving complex business challenges, optimizing performance, and driving digital transformation. As part of this elite team, you will gain global exposure, work with industry-leading experts, and develop deep technical expertise while making a real impact on SAP’s global customers.  What You’ll DoAs a CoE Intern, you will:<ul><li>Assist in designing, implementing, and optimizing SAP solutions for global customers, leveraging cutting-edge technologies.</li><li>Work closely with senior consultants and customers to analyze technical challenges and propose innovative solutions.</li><li>Gain hands-on experience with SAP cloud technologies, AI, analytics, and business process automation.</li><li>Collaborate with international teams on real-world projects, learning how to support enterprise-level customers remotely.</li><li>Develop strong technical, problem-solving, and communication skills to prepare for a future career in SAP.</li><li>Expected start date and duration: Early July 2025 for minimum 6 months duration.</li></ul> Who We’re Looking ForWe are looking for passionate, ambitious students who want to make an impact on a global scale. Ideal candidates should have:<ul><li>Pursuing a degree in Computer Science, Software Engineering, Information Systems, or a related field.</li><li>Can work for 3+ days a week for at least 6 months or longer duration (Finishing your study no earlier than January 2026).</li><li>Strong problem-solving skills and an eagerness to learn new technologies.</li><li>Good understanding of programming languages (e.g., Java, Python, SQL) and cloud computing concepts.</li><li>Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.</li><li>Proficiency in English as a working language, with the ability to communicate effectively in an international environment.</li><li>Interest in pursuing a full-time career at SAP after the internship.</li></ul> Why Join Us?<ul><li>Global Experience: Collaborate with customers and colleagues from different regions, gaining international exposure.</li><li>Cutting-Edge Technology: Get hands-on experience with SAP’s latest innovations in AI, cloud, and enterprise solutions.</li><li>Mentorship &amp; Growth: Learn from top SAP experts and accelerate your career development.</li><li>Future Career Path: Outstanding interns will be considered for full-time opportunities at SAP.</li></ul> Join SAP Premium Hub – Center of Expertise (CoE) and start your global career journey today! Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide! #SAPiXp#SAPiXpChina#ECTintern2025

工作地点

工作类型

职位类别

Business Processes Associate Consultant - Bejing or Shanghai

SAP China iXp Intern - Generative AI Developer - Shanghai

SAP China iXp Intern - Delivery Automation Developer - Xi'an

Senior Developer for SAP HANA Cloud Database Federation

Business Process Consultant_Lead to Cash/Sales and Distribution

SAP China iXp Intern - SAP Cloud Support Engineer Intern - Shanghai

SAP Basis Consultant /Digital Customer Engagement Manager

SAP Basis Consultant /Digital Customer Engagement Manager (Japanese or Korean)

SAP Basis Consultant /Digital Customer Engagement Manager

FICO/MM/SD/PP Consultant-English